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covlass
I have a all in one hp 2115 which worked fine with XP but half of the functions have gone now I am one vista i cant scan and alter text documents nly pictures is there any software I can download Hp dont seem to have any its says my all in one working fine
jackMline
If You have a 32 Bit Vista Go HERE
If 64 Bit system Go HEREundefined
covlass
Errrrrrrrrrrrr I have no idea i know its Vista premium thats about it wacko.gif
jackMline
Ok PLease go
Start
Programs
Accessories
System Tools
System Info


Look for a word saying
Processor
Beside it copy and put in a reply in here

covlass
Intel ® Pentium ® D CPU 3.000GHZ 3000MHZ 2 cores(s) 2 logical proces....
jackMline
Ok that did not help at all DAMN
Ok try this sorry
Right Click My Computer
Click Properties
Then A Page will load
Under system
Copy that and paste here
sorry if this is a pain
I had the same trouble with vista but with a lexmark
covlass
found it
its 32 bit
Thanks for your help you are a star
jackMline
Glad i could help
Did any software come with this printer
covlass
Click the Start ( ) icon.
Click All Programs .
Click Windows Fax and Scanning .
Click New Scan .
Click File and then click Scan .

Sounds easy only there is no Windows fax & scanning option ohmy.gif
jackMline
I have xp
This maybe different in Vista
Go
Start
Settings
Printers and Faxes
Add A new printer
see if that will work
if not unplug printer and plug the usb cable into another usb slot may work
Well that works with my memory stick
Good Luck
covlass
it worked great when i had xp but since u have changed to vista its a nightmare thanks agian for your help i'll sit here 'til i crack it !
jackMline
Well
Humpty Has a post About Vista Sp1 Is going to be XP
better going to Xp again until
A. Microsoft Fix all the problem With This POS
B.Wait for a new operating system from microsoft
hazelnut
HP scanning options don't work well on vista yet, and there are problems with the HP director.

Only thing I can suggest apart from changing printers is to try going into the device manager, finding your printer and asking windows to update the driver using a windows one only. Then okay your way out and reboot. This will make windows load it's own driver which MAY work when the HP one doesnt.
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