Windows 2000 system with AVG free V7. Occasionally it is saying got backdoor.small.31 virus in system32 folder with a funny named .exe file, which you cannot find.
Spybot 3.1 and AVG scans now result in nothing but i'm not happy that all is gone. can Anybody look at the highjack log for please

Logfile of HijackThis v1.99.0
Scan saved at 14:19:07, on 24/05/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\explorer.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
C:\Program Files\Babylon\Babylon.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Palm\hotsync.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
F:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
O1 - Hosts: 62.189.6.78 _sip._tls.sip1.callserve.com
O1 - Hosts: 62.189.6.78 _sip._ssl.sip1.callserve.com
O1 - Hosts: 62.189.6.79 _sip._tls.sip2.callserve.com
O1 - Hosts: 62.189.6.79 _sip._ssl.sip2.callserve.com
O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com
O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._tls.sip7.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._ssl.sip7.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._tls.sip8.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._ssl.sip8.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._tls.sip17.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._ssl.sip17.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._tls.sip18.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._ssl.sip18.phoneserve.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NDplDeamon] nstask32.exe
O4 - HKLM\..\Run: [Microsoft IIS] C:\WINNT\system32\syshost.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [Internet Service] intersvc.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [msvhost.exe] msvhost.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
O4 - HKLM\..\RunServices: [msvhost.exe] msvhost.exe
O4 - HKCU\..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\Money Express.exe
O4 - HKCU\..\Run: [Babylon Translator] C:\Program Files\Babylon\Babylon.exe
O4 - Startup: HotSync Manager.LNK = C:\Program Files\Palm\hotsync.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...381/mcfscan.cab
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Network Monitoring Support - Unknown - C:\WINNT\System32\Netwmon.exe (file missing)
O23 - Service: Smart Card Client - Unknown - C:\WINNT\System32\SCardClnt.exe (file missing)

My daughter had a similar problem with backdoor.small. 38.r (yours I see is 31).She also had a smss.exe and a sass.exe file. The only way we could remove them was with Ewido security suite, try this, its free and the program and up to date definitions are both on the same page
Hazelnut

Sorry Sllim, the smss and sass. exe files are where the backdoor trojan copied themselves to.

First, download this Anti-Malware Package, it contains everything you need to effectively clean your computer.

Next, refer to this PC Maintenance website, as it will tell you the settings you need and everything to effectively clean your computer. Then you can post your HijackThis log here.

hi

done all in last post and below is my highjack log if you can check please

Malc

Logfile of HijackThis v1.99.1
Scan saved at 13:09:59, on 25/05/2005
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\explorer.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
C:\Program Files\Babylon\Babylon.exe
C:\Program Files\ONSPEED\onspeed.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Palm\hotsync.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
F:\Anti-Malware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
O1 - Hosts: 62.189.6.78 _sip._tls.sip1.callserve.com
O1 - Hosts: 62.189.6.78 _sip._ssl.sip1.callserve.com
O1 - Hosts: 62.189.6.79 _sip._tls.sip2.callserve.com
O1 - Hosts: 62.189.6.79 _sip._ssl.sip2.callserve.com
O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com
O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._tls.sip7.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._ssl.sip7.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._tls.sip8.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._ssl.sip8.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._tls.sip17.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._ssl.sip17.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._tls.sip18.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._ssl.sip18.phoneserve.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NDplDeamon] nstask32.exe
O4 - HKLM\..\Run: [Microsoft IIS] C:\WINNT\system32\syshost.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [Internet Service] intersvc.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [msvhost.exe] msvhost.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
O4 - HKLM\..\RunServices: [msvhost.exe] msvhost.exe
O4 - HKCU\..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\Money Express.exe
O4 - HKCU\..\Run: [Babylon Translator] C:\Program Files\Babylon\Babylon.exe
O4 - Startup: HotSync Manager.LNK = C:\Program Files\Palm\hotsync.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...381/mcfscan.cab
O20 - Winlogon Notify: f3dsl - lsd_f3.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Network Monitoring Support (Netmon) - Unknown owner - C:\WINNT\System32\Netwmon.exe (file missing)
O23 - Service: Smart Card Client (SCardClnt) - Unknown owner - C:\WINNT\System32\SCardClnt.exe (file missing)

Generated by Tarun's HijackThis Converter.

Created registry value. Safe to remove:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01

Changed registry value. Safe to remove:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/

Malware added these. Safe to remove:
O1 - Hosts: 62.189.6.78 _sip._tls.sip1.callserve.com
O1 - Hosts: 62.189.6.78 _sip._ssl.sip1.callserve.com
O1 - Hosts: 62.189.6.79 _sip._tls.sip2.callserve.com
O1 - Hosts: 62.189.6.79 _sip._ssl.sip2.callserve.com
O1 - Hosts: 62.189.6.85 _sip._tls.sip5.phoneserve.com
O1 - Hosts: 62.189.6.85 _sip._ssl.sip5.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._tls.sip6.phoneserve.com
O1 - Hosts: 62.189.6.86 _sip._ssl.sip6.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._tls.sip7.phoneserve.com
O1 - Hosts: 62.189.6.93 _sip._ssl.sip7.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._tls.sip8.phoneserve.com
O1 - Hosts: 62.189.6.108 _sip._ssl.sip8.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._tls.sip17.phoneserve.com
O1 - Hosts: 62.189.6.61 _sip._ssl.sip17.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._tls.sip18.phoneserve.com
O1 - Hosts: 62.189.6.62 _sip._ssl.sip18.phoneserve.com

Enumeration of existing IE's BHO's. Safe to remove:
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\ONSPEED\PBHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll

Enumeration of existing IE's toolbars. Safe to remove:
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll

Enumeration of suspicious auto-loading registry entries. Safe to remove:
Worm Found! RANDEX.E Worm Removal Instructions:
O4 - HKLM\..\Run: [NDplDeamon] nstask32.exe

Worm Found! FRANCETTE Worm Removal Instructions:
O4 - HKLM\..\Run: [Microsoft IIS] C:\WINNT\system32\syshost.exe

Worm Found! SPYBOT-DE Worm Removal Instructions: (Note: This is NOT related to Spybot S&D. Spybot S&D it 100% virus free and completely safe to use.)
O4 - HKLM\..\Run: [Internet Service] intersvc.exe

Worm Found! Trojan.Win32.Xombe.a Worm Details:
O4 - HKLM\..\Run: [msvhost.exe] msvhost.exe
O4 - HKLM\..\RunServices: [msvhost.exe] msvhost.exe

Non-Worms/malware, Safe to remove:
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\Adaptec\DirectCD\directcd.exe
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
O4 - HKCU\..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\Money Express.exe
O4 - Startup: HotSync Manager.LNK = C:\Program Files\Palm\hotsync.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: ONSPEED.lnk = C:\Program Files\ONSPEED\onspeed.exe
O4 - Global Startup: Ulead Photo Express Calendar Checker For My Custom Edition.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 4.0 My Custom Edition\CalCheck.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

Extra "Tools" menu items and buttons. Safe to remove:
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

IE plugins for file extensions or MIME types. Safe to remove:
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll

Downloaded Program Files item. Safe to remove:
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...381/mcfscan.cab

AppInit_DLLs autorun Registry value, Winlogon Notify Registry keys. Safe to remove:
O20 - Winlogon Notify: f3dsl - lsd_f3.dll (file missing)

Enumeration of NT Services. Safe to remove:
O23 - Service: Network Monitoring Support (Netmon) - Unknown owner - C:\WINNT\System32\Netwmon.exe (file missing)
O23 - Service: Smart Card Client (SCardClnt) - Unknown owner - C:\WINNT\System32\SCardClnt.exe (file missing)

You may wish to switch to Firefox. You can also safely uninstall the Msn Toolbar.

Also seeing all these worms, maybe you'll want to drop AVG and get Avast Home free Anti-Virus.

thanks a lot. However the last 2 items 023, will not go. When you rescan they have appeared again. What next please apart from going to firefox which is probably a good idea

all solved, i deleted them using regedit.

thanks a lot for your help

Glad I could help. Be sure to keep your AV and anti-malware packages up-to-date.