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Piriform Forums > Piriform Software > CCleaner Discussion > CCleaner Bug Reporting
ShowStopper
Hi,
I've been using several previous versions of CCleaner with no problem, but starting a few days ago when I start CCleaner I get the CCleaner window for about a second, and then it disappears, the application terminates. I didn't install a new version nor change any settings. A clean reinstall after the appearance of the problem didn't help either.
Any suggestions? Has anyone encountered such a problem?
Thanks,
"Showstopper".
hazelnut
In CCleaner options - advanced is there a tick in 'close CCleaner after cleaning'?
davey
QUOTE (ShowStopper @ Apr 21 2008, 03:37 PM) *
Hi,
I've been using several previous versions of CCleaner with no problem, but starting a few days ago when I start CCleaner I get the CCleaner window for about a second, and then it disappears, the application terminates. I didn't install a new version nor change any settings. A clean reinstall after the appearance of the problem didn't help either.
Any suggestions? Has anyone encountered such a problem?
Thanks,
"Showstopper".

Hi Showstopper,
Yes, some others have had this problem.
Unfortunately,it sometimes is caused by some malware that has penetrated your defenses.
See this link and the following posts in it.
http://forum.piriform.com/index.php?s=&...ost&p=97095
Please let us know the results.Also provide the following info if it persists.

The following info will help give others maybe come up with a solution.
These answers help to evaluate the problem.Just fill in the answers next to the questions?
Provide a list of your CCleaner.ini file.
CCleaner version ?
OS,edition ,and version ?
Browsers and ver.?
Security software and ver?
Other data you think might be relevant?
What did you do and then what happened?

Thanks,
smile.gif davey
Don't forget a new update to the CCleaner Guide came out Feb. 06,2008.
http://forum.piriform.com/index.php?showtopic=1504 Bookmark it and save in your Favorites.

Thanks for taking your time to make a report.
davey
QUOTE (ShowStopper @ Apr 21 2008, 03:37 PM) *
Hi,
I've been using several previous versions of CCleaner with no problem, but starting a few days ago when I start CCleaner I get the CCleaner window for about a second, and then it disappears, the application terminates. I didn't install a new version nor change any settings. A clean reinstall after the appearance of the problem didn't help either.
Any suggestions? Has anyone encountered such a problem?
Thanks,
"Showstopper".

Hey Bud,
Where are you?What happened?
Been waiting to hear back from you.
I had one other thought about your problem.Had to go back and dig up your post again.
Anyhow,UNTICK the Automatically check for updates to CCleaner option at Options > Settings.
Sometimes this causes problems if there are Internet connect problems,browser bugs etc.
Let us know what is happening.
Good Luck,
smile.gif davey
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