as the title says...i always get this message "Setup.exe encountered an error and needs to be close" or something like that..by the way the installer is about 600mb in size..any advices would be great thanks!

Try disabling ZoneAlarm.

i've already done that but still no luck

here's the screenshot


im using windows xp pro(with Sp3) and ZA Security Suite

What program is it g231?

At what stage in the setup do you get the error message? Any other part to the message?

Have you also turned off all realtime anti virus etc and disconnected from the internet? (sorry had to ask )

As a last resort try to install in safe mode.

It's Rose Online hehe...i get that error message everytime i try to install it..i have also turned off my anti-virus software and tried to install it via safe mode..and guess what? still no luck

In one of the pages about this I see you MUST have c\program files (spelt like that) on your computer for it to install to, have you?

http://roseonlinegame.com/forum/forums/thr...8&tid=61856

Although I may be way off with this.

um..that's for a game guard error

Have you considered posting your problem here?

http://www.roseonlinegame.com/forum/forums...view.asp?fid=38

They seem pretty helpful and they don't seem to have any sp3 problems, you may be the first

do you think my download manager is the problem? im using DAP Premuim.

Only one way to find out g231

ok now this is weird..the setup.exe error is now gone(at last) but the new problem is the installer is not even running...

BUMP

Sorry g231 I don't know enough about this RoseOnline to make anymore suggestions.

As I mentioned earlier a trip to their forums seems the next obvious step.

no..thank you for help hazelnut but now the problem is i can't run any setup related to installshieldwizard...

What error message do you get?

Have a read here, you never know.

http://support.microsoft.com/default.aspx?...p;Product=winxp

Also kelly's korner fix number 94 on left
http://www.kellys-korner-xp.com/xp_tweaks.htm

For more info scroll down to Windows installer issues

http://www.kellys-korner-xp.com/xp_w.htm

I am no "gamer" but from my research a lot of those sites don't want to wait for any download manager.
Just Save it and extract and use their installer.Normally everything goes to 1 folder like CCleaner does.
Good luck,
davey

q231, your screen shot is definitely Vista.

Unless you found a really good Aero theme for XP, I can't help but think you are running Vista, and that could be the source of all your problems.



AJ

im not using windows vista its windows blinds

@hazelnut
thanks for the link i'll try find some solutions there

@davey
already tried that but still no luck

sorry for the double post...

EDIT:
@hazelnut
i have tried your posted links but its still not working..and i dont get an error screen in fact nothing is poping out from my screen.

Can your archiving software extract the setup file, if not maybe UE can and hopefully it can and they have a normal setup file inside the archived setup.exe file.

Other than that maybe InstallShield is corrupted on your system, it can happen.

Got this from the Sun Java website about a corrupted InstallShield:
http://www.java.com/en/download/help/ikernel.xml#solution2

thanks Andavari for i'll try these and post back if it didn't work

EDIT:
unfortunately it doesnt have a normal setup file..oh well might as well try the second one

okay i give up i think i will just reformat my pc.

I would use Dial-a-Fix first !!! Some users may not realize you are joking.
But I am serious.
Yes, Dial-a-Fix is a great source to reset things.I owe DJLizard a lot of donations.
That little "hammer" icon at the bottom sure comes in handy.I have reset Windows Firewall and System Restore and a few other things with Dial-a-Fix TechWiki. http://wiki.djlizard.net/Dial-a-fix.
Not to mention getting Windows Update and Windows Automatic Update fixed.
His site and he is a good friend to the members of this forum.
I have learned a lot using his links.

I would recommend everybody get the latest version and at least save it in My Documents to avoid
the big rush when everybody tries installing and using WinXP SP3.
http://wiki.djlizard.net/Dial-a-fix.

davey

ok might as well try that

EDIT:
didn't work either..i think andavari is right my installshield wizard might be corrupted.

I had it go corrupt on me once because some program that was built with InstallShield must have not had the best install routine. I had to jump through some confusing hoops to get it fixed. Unfortunately the InstallShield website isn't anything like it was when I went to it for a setup file to fix my problem, so I don't know what to tell you.

Have you done what Hazel suggested regarding the games forum?
You certainly should they always have workarounds. davey

Just in case you run sandboxie, there can be a problem sometimes with msi files and sandboxie, as you can see here there have been a couple of people with differnt problems with sandoxie a nd msi files.

http://www.sandboxie.com/phpbb/viewtopic.php?t=3263

Although to be fair, msi installer file errors are really common. I still get the HP printer msi popup now and again.

to all that have replied to this topic especially hazelnut..i would like to thank you all even though the problem was not solved...i think the problem is because this pc of mine is getting really old hehe..(its already 6 years old and only the RAM is new )i think i will just get a new pc if i have some money again thanks to all!.

P.S
sorry for my bad english

I think your English is very good

Hope you get your new computer one day soon. My computer is getting old now as well, perhaps, if we win a lot of money, we can buy each other a one

Yeah! What bad English?
Sounds like someone neeeeeds a new computer.
You pass the old computer on to someone who neeeeeds any computer.Their first computer.The church that has volunteers that rebuilds them and finds them a good home.
Know what I mean?
Good Luck,
davey