Recently I've noticed that Windows Media Player will not play a new file (video or music) if it is closed, and commanded to re-open straight away.
Looking at it in Taskmanager, the process continues for about 10s after it's closed; the GUI disappears immediately.
Once the process vanishes from Taskmanager, the player can be re-opened normally.
Tried a registry clean with CCleaner, an optimize with Iobit's AWC, uninstalling and re-installing the media player, from a fresh download from MS, all no go.
Some guru help and advice requested, please.
Windows XP SP3, (was working fine for a while with SP3), Avast Av, Threatfire, Comodo Firewall 2.4. AMD 3500+, 2G RAM. Nothing changed recently.
Full Version: WMP 11 slow to close.
Do you have any codec packs installed?
Also, offtopic but is there any reason why you have not updated to Comodo 3?
Also, offtopic but is there any reason why you have not updated to Comodo 3?
Codec packs?
Yes, with no recent changes. FFDShow, XP Codec pack 1.3.3, plus the qt/real alternative packs that belong to Media Player Classic.
I had updated to Comodo 3, but after a time the self diagnostic test reported errors that it was unable to fix, despite the firewall appearing to operate correctly. (Long story, only if you're interested.)
I also use Threatfire, and didn't feel the need for an extra behaviour blocker.
Yes, with no recent changes. FFDShow, XP Codec pack 1.3.3, plus the qt/real alternative packs that belong to Media Player Classic.
I had updated to Comodo 3, but after a time the self diagnostic test reported errors that it was unable to fix, despite the firewall appearing to operate correctly. (Long story, only if you're interested.)
I also use Threatfire, and didn't feel the need for an extra behaviour blocker.
Try uninstalling the codec packs. I've recently got a couple bluescreens that only happened with WMP during playback of certain videos. Just had to remove the codec pack and it's fine.
If you want to tell me about the firewall issues, go for it. I had some horror stories trying to go from Comodo 2 to 3. And it was on more than one machine. Ironically, SP3 fixed it on one machine, and the other (my main computer) I did a clean install (after 3 years!) due to a hard drive with some bad sectors.
If you want to tell me about the firewall issues, go for it. I had some horror stories trying to go from Comodo 2 to 3. And it was on more than one machine. Ironically, SP3 fixed it on one machine, and the other (my main computer) I did a clean install (after 3 years!) due to a hard drive with some bad sectors.
The codec packs have been there for a long time. Why would they suddenly cause this? Other thing is, of course, WMP without added codecs can be a little useless at some vids, and the "download codecs automatically" never seemed to work. Hence my decision to install a couple.
Will uninstall if you think it's really needed, for troubleshooting.
Re Comodo. There's a thread Here (Comodo forum) detailing the issue. It's not a big issue, but slightly irritating nonetheless. Warning: the thread runs to 4 pages, and concludes with the recommendation to reinstall Windows.
I'm putting that action off as long as I can, but have some of the programs I need to - for example - slipstream SP3. Just need to learn a it more about where/how to include current drivers etc in the installation disk I want to create, and think a bit more intelligently about what to include (and not) and how to only format the OS partition while leaving personal files/pics etc on the storage partition.
Since the 'pooter is currently running well (apart from the issues indicated, which I can actually live with) I'm in no rush to do too much. Next step will be to get an external HD, install Karens Replicator, and make a decent backup. Still. No rush.
Will uninstall if you think it's really needed, for troubleshooting.
Re Comodo. There's a thread Here (Comodo forum) detailing the issue. It's not a big issue, but slightly irritating nonetheless. Warning: the thread runs to 4 pages, and concludes with the recommendation to reinstall Windows.
I'm putting that action off as long as I can, but have some of the programs I need to - for example - slipstream SP3. Just need to learn a it more about where/how to include current drivers etc in the installation disk I want to create, and think a bit more intelligently about what to include (and not) and how to only format the OS partition while leaving personal files/pics etc on the storage partition.
Since the 'pooter is currently running well (apart from the issues indicated, which I can actually live with) I'm in no rush to do too much. Next step will be to get an external HD, install Karens Replicator, and make a decent backup. Still. No rush.
I would actually use VLC for videos that wouldn't play with WMP.
As it's late and I've been programming all day, I'll check back on this in the morning and see if I can help you fix both of these issues.
As it's late and I've been programming all day, I'll check back on this in the morning and see if I can help you fix both of these issues.
Many thanks.
QUOTE (Tarq57 @ Jun 14 2008, 01:32 AM) 
Many thanks.
And I thought your post was going to die on the vine.
I was tempted and now I will say that SP3 did have a lot of "fixes" related to WMP.
daveyQUOTE
And I thought your post was going to die on the vine.
I'd started to wonder that, myself. But, "Patience, Tarq," I thought, "Leave it a couple more days for a bump. Nobody's going to die if it don't get fixed." 
QUOTE
I was tempted and now I will say that SP3 did have a lot of "fixes" related to WMP.
You reckon installing SP3 might be related to this problem, perhaps? Or an example of a problem SP3 should have fixed? I only really noticed it after the last patch Tuesday. Might've started before then, I just didn't notice.
Thanks for the support so far, folks. Just so y'all know, I have also posted this at Wilders, and Scotts' forums, hope that's not a bad protocol. One has suggested disabling security software,as a troubleshoot (done); another has suggested uninstalling URGE, which wasn't installed anyway.
We'll see how this pans out.
QUOTE (Tarq57 @ Jun 14 2008, 04:01 AM)
I'd started to wonder that, myself. But, "Patience, Tarq," I thought, "Leave it a couple more days for a bump. Nobody's going to die if it don't get fixed."
You reckon installing SP3 might be related to this problem, perhaps? Or an example of a problem SP3 should have fixed? I only really noticed it after the last patch Tuesday. Might've started before then, I just didn't notice.
Thanks for the support so far, folks. Just so y'all know, I have also posted this at Wilders, and Scotts' forums, hope that's not a bad protocol. One has suggested disabling security software,as a troubleshoot (done); another has suggested uninstalling URGE, which wasn't installed anyway.
We'll see how this pans out.
You reckon installing SP3 might be related to this problem, perhaps? Or an example of a problem SP3 should have fixed? I only really noticed it after the last patch Tuesday. Might've started before then, I just didn't notice.
Thanks for the support so far, folks. Just so y'all know, I have also posted this at Wilders, and Scotts' forums, hope that's not a bad protocol. One has suggested disabling security software,as a troubleshoot (done); another has suggested uninstalling URGE, which wasn't installed anyway.
We'll see how this pans out.
You mean to tell me that several posters haven't suggested just turn off WMP ?
Believe me I am with you.But I don't have all the bad experiences that other users have had with many products.
I think MS should always provide good basic products for it's users.
The direction is to have billions of more users needing to know less and less about PCs.
Somewhere over the rainbow!!! Well ToTo it looks like we're still stuck in Kansas!!! (nothing wrong with Kansas)
We are getting there.Sorry I missed much of the journey so far.
davey
Seems WMP11 and taskmanager problems are not unknown to microsoft
http://forums.microsoft.com/TechNet/ShowPo...3&SiteID=17
http://forums.microsoft.com/TechNet/ShowPo...3&SiteID=17
QUOTE (hazelnut @ Jun 14 2008, 04:48 AM)
Seems WMP11 and taskmanager problems are not unknown to microsoft
http://forums.microsoft.com/TechNet/ShowPo...3&SiteID=17
I don't have a problem with WMP11 on my XP systems.http://forums.microsoft.com/TechNet/ShowPo...3&SiteID=17
It looks like I'll have to win a lottery sweepstakes to afford a Vista capable system as things like rent and food keep getting in the way.
QUOTE
Well ToTo it looks like we're still stuck in Kansas!!!
Well, here's another nice mess you've gotten me into!http://www.laurelandhardy.danielphotographics.com
hazelnut interesting food for thought. Seems most of those reports were from Vista users, with one or two from XP users. They all, however, differed from the issue I'm having, in that in my case, the player stops. The music/film stops, the GUI vanishes, just the process continues, and WMP cannot be reopened until the process exits (or is killed.)
In the reported cases, the player seemed to minimize, rather than exiting.
I tried one of the fixes suggested, that of registering the wmp dll's, but without a comprehensive list of them, was limited to registering the ones listed on the users' post. Doesn't appear to have made any difference. (Hasn't appeared to do any harm, either.)
davey it seems that just as I'm starting to learn enough to actually start to take care of the OS, someone (Redmond) starts making that more difficult, by removing the ability for the user to do same. Darn.
I still don't understand why this problem started recently. (Maybe I never will. Too bad.)
Have uninstalled the codec packs. XP codec pack was a right bu@@er to remove...no uninstaller. Think I got it all. Hasn't actually made any difference to the problem.
In the reported cases, the player seemed to minimize, rather than exiting.
I tried one of the fixes suggested, that of registering the wmp dll's, but without a comprehensive list of them, was limited to registering the ones listed on the users' post. Doesn't appear to have made any difference. (Hasn't appeared to do any harm, either.)
davey it seems that just as I'm starting to learn enough to actually start to take care of the OS, someone (Redmond) starts making that more difficult, by removing the ability for the user to do same. Darn.
I still don't understand why this problem started recently. (Maybe I never will. Too bad.)
Have uninstalled the codec packs. XP codec pack was a right bu@@er to remove...no uninstaller. Think I got it all. Hasn't actually made any difference to the problem.
QUOTE (Tarq57 @ Jun 14 2008, 05:30 AM)
They all, however, differed from the issue I'm having, in that in my case, the player stops. The music/film stops, the GUI vanishes, just the process continues, and WMP cannot be reopened until the process exits (or is killed.)
I wonder if you have a corrupt video you're trying to play, although I don't necessarily think WMP may be able to play through a damaged video - however some combinations ("hacks") to the encoding and/or editing after the video is encoded can crash many players. I've only ran into two damaged videos, and one would crash every player I used.
Although removing a codec pack, followed by a reboot, and reinstallation of it may actually solve the issue. It doesn't take much to mess them up, i.e.; another software installation could modify something or use the same codec but have it installed elsewhere.
QUOTE (Tarq57 @ Jun 14 2008, 12:17 AM)
The codec packs have been there for a long time. Why would they suddenly cause this? Other thing is, of course, WMP without added codecs can be a little useless at some vids, and the "download codecs automatically" never seemed to work. Hence my decision to install a couple.
Will uninstall if you think it's really needed, for troubleshooting.
Re Comodo. There's a thread Here (Comodo forum) detailing the issue. It's not a big issue, but slightly irritating nonetheless. Warning: the thread runs to 4 pages, and concludes with the recommendation to reinstall Windows.
I'm putting that action off as long as I can, but have some of the programs I need to - for example - slipstream SP3. Just need to learn a it more about where/how to include current drivers etc in the installation disk I want to create, and think a bit more intelligently about what to include (and not) and how to only format the OS partition while leaving personal files/pics etc on the storage partition.
Since the 'pooter is currently running well (apart from the issues indicated, which I can actually live with) I'm in no rush to do too much. Next step will be to get an external HD, install Karens Replicator, and make a decent backup. Still. No rush.
Will uninstall if you think it's really needed, for troubleshooting.
Re Comodo. There's a thread Here (Comodo forum) detailing the issue. It's not a big issue, but slightly irritating nonetheless. Warning: the thread runs to 4 pages, and concludes with the recommendation to reinstall Windows.
I'm putting that action off as long as I can, but have some of the programs I need to - for example - slipstream SP3. Just need to learn a it more about where/how to include current drivers etc in the installation disk I want to create, and think a bit more intelligently about what to include (and not) and how to only format the OS partition while leaving personal files/pics etc on the storage partition.
Since the 'pooter is currently running well (apart from the issues indicated, which I can actually live with) I'm in no rush to do too much. Next step will be to get an external HD, install Karens Replicator, and make a decent backup. Still. No rush.
I've had my run-ins with Comodo Support too. To be honest, they're not very good at acknowledging problems. It looks like you too got the run around. When I installed SP3 on one machine, I was able to install Comodo 3 without it hanging on boot or any of the other symptoms. There's a 2.x cleanup script also hidden deep in their forums.
QUOTE (Tarq57 @ Jun 14 2008, 03:01 AM)
I'd started to wonder that, myself. But, "Patience, Tarq," I thought, "Leave it a couple more days for a bump. Nobody's going to die if it don't get fixed."
You reckon installing SP3 might be related to this problem, perhaps? Or an example of a problem SP3 should have fixed? I only really noticed it after the last patch Tuesday. Might've started before then, I just didn't notice.
Thanks for the support so far, folks. Just so y'all know, I have also posted this at Wilders, and Scotts' forums, hope that's not a bad protocol. One has suggested disabling security software,as a troubleshoot (done); another has suggested uninstalling URGE, which wasn't installed anyway.
We'll see how this pans out.
You reckon installing SP3 might be related to this problem, perhaps? Or an example of a problem SP3 should have fixed? I only really noticed it after the last patch Tuesday. Might've started before then, I just didn't notice.
Thanks for the support so far, folks. Just so y'all know, I have also posted this at Wilders, and Scotts' forums, hope that's not a bad protocol. One has suggested disabling security software,as a troubleshoot (done); another has suggested uninstalling URGE, which wasn't installed anyway.
We'll see how this pans out.
Some passing thoughts, have you tried the Work Offline mode or just disconnected from the Internet to see if it still hangs? When it hangs, does it eventually unload or does an error occur.
I would go ahead and uninstall the codec pack and leave it uninstalled for now. Once we resolve the issue then you can start adding things back slowly to make sure it wasn't the item.
If worse comes to worse, we can generate a memory dump to see what's making it hang.
Thanks Tarun. It wasn't till I read the large post at the Comodo forum that I realised what a pig the FW could be to uninstall completely. When you say "there's a 2.1 cleanup script.." do you mean the .txt file a member has created to run as a .bat to remove the vestiges? (Done that.)
The media player only hangs on closing, and the only evidence of that is that (1) it can't be re-opened within about 11seconds, (2) the process is visible in taskmanager for 11s after closing it.
I can't see any errors in the event viewer that appear to pertain to it.
CORRECTION The event viewer records errors under "system" each time this occurs. The information in the error under "properties" is pasted:
The information in the MS link indicated leaves me none the wiser, and doesn't appear to pertain to this circumstance. Still, maybe it's a lead? Navigation to the key indocated in regedit leaves me none the wiser, either. It is under HKCR, Default UPnP registrar; and an App ID {E495081B-BBA5-4b89-BA3C-3B86A686B87A} That same ID appears in several other registry locations, in HKCR and HKLM, and all mention UPnP as a common factor, IIRC.
I have just tested this action again, and for the first time since the issue first occurred, got an error message, to say the WMP may not have closed correctly last time. As a precaution, all (third party?) plugins have been disabled. (The only plugin listed is for the Nero cd burner.)
Can not reproduce this error, now.
Is this getting fairly "techy", or what?
The media player only hangs on closing, and the only evidence of that is that (1) it can't be re-opened within about 11seconds, (2) the process is visible in taskmanager for 11s after closing it.
CORRECTION The event viewer records errors under "system" each time this occurs. The information in the error under "properties" is pasted:
QUOTE
The server {204810B9-73B2-11D4-BF42-00B0D0118B56} did not register with DCOM within the required timeout.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
The information in the MS link indicated leaves me none the wiser, and doesn't appear to pertain to this circumstance. Still, maybe it's a lead? Navigation to the key indocated in regedit leaves me none the wiser, either. It is under HKCR, Default UPnP registrar; and an App ID {E495081B-BBA5-4b89-BA3C-3B86A686B87A} That same ID appears in several other registry locations, in HKCR and HKLM, and all mention UPnP as a common factor, IIRC.
I have just tested this action again, and for the first time since the issue first occurred, got an error message, to say the WMP may not have closed correctly last time. As a precaution, all (third party?) plugins have been disabled. (The only plugin listed is for the Nero cd burner.)
Can not reproduce this error, now.
Is this getting fairly "techy", or what?
That event log helps tremendously.
That is trying to talk to a service as you mentioned. So let's check these two services:
SSDP Discovery Service - set to Manual
Universal Plug and Play Device Host - set to Automatic
You may also want to run Dial-a-fix.
If they needed to be reset, let me know.
As for Comodo, it is a pain to try and clean up to get v3 installed and working. You may want to try Revo if you haven't already. Also jv16 PowerTools Reg Cleanup and CCleaner's Issues cleanup helps too.
That is trying to talk to a service as you mentioned. So let's check these two services:
SSDP Discovery Service - set to Manual
Universal Plug and Play Device Host - set to Automatic
You may also want to run Dial-a-fix.
If they needed to be reset, let me know.
As for Comodo, it is a pain to try and clean up to get v3 installed and working. You may want to try Revo if you haven't already. Also jv16 PowerTools Reg Cleanup and CCleaner's Issues cleanup helps too.
UPnP device host was set to manual; now reset to auto.
What settings/tools to check for dial-a-fix?
Already used (and use) Revo uninstaller. A keeper! Pretty confident the vestiges of CFP3 are no more, wasanally quite thorough about it.
What settings/tools to check for dial-a-fix?
Already used (and use) Revo uninstaller. A keeper! Pretty confident the vestiges of CFP3 are no more, was
Used dial a fix, just ticked all in the last category- registration, restarted, unfortunately nothing has changed.
I wonder if there could be a left over .dll file in system 32 somewhere, from one of those codec packs, that is trying to lock a process somehow?
Part of the XP codec pack included a codec detective. It reported some "broken" codecs present.
Just a thought.
I wonder if there could be a left over .dll file in system 32 somewhere, from one of those codec packs, that is trying to lock a process somehow?
Part of the XP codec pack included a codec detective. It reported some "broken" codecs present.
Just a thought.
Is WMP reacting properly? When you reset it to Auto, did you manually start it?
In the Registration Center...
Explorer/IE/OE/shell/WMP
Whoops, slow reply. Was watching a good movie.
In the Registration Center...
Explorer/IE/OE/shell/WMP
Whoops, slow reply. Was watching a good movie.
Slow reply? Nooo worries! Thanks for helping.
When I reset the UPnP service, I started it, and it reported that it had started, then stopped a sthere was no work for it to do.
Not sure what you mean by the registration centre...
(Me slow reply too. Not receiving email notifications. will check profile.)
When I reset the UPnP service, I started it, and it reported that it had started, then stopped a sthere was no work for it to do.
Not sure what you mean by the registration centre...
(Me slow reply too. Not receiving email notifications. will check profile.)
QUOTE (Tarq57 @ Jun 15 2008, 12:35 AM)
Slow reply? Nooo worries! Thanks for helping.
When I reset the UPnP service, I started it, and it reported that it had started, then stopped a sthere was no work for it to do.
Not sure what you mean by the registration centre...
(Me slow reply too. Not receiving email notifications. will check profile.)
When I reset the UPnP service, I started it, and it reported that it had started, then stopped a sthere was no work for it to do.
Not sure what you mean by the registration centre...
(Me slow reply too. Not receiving email notifications. will check profile.)
I think Tarun is referring to Box 5 on Dial-a-fix when he says Registration center. Of course you knew that !!!
He did trail off there.Guess it's time to get up or go to bed in a lot of places.
P.S Of course those are the settings he was referring to in Registration center that you asked about in dial-a-fix.
QUOTE
In the Registration Center...
Explorer/IE/OE/shell/WMP
Explorer/IE/OE/shell/WMP
davey
Oh. That registration centre. Yes, I knew that, just didn't know I knew it....
To confirm, that is the mode I selected for Dial-A-Fix. Seemed the obvious choice. Took no more than a minute.
To confirm, that is the mode I selected for Dial-A-Fix. Seemed the obvious choice. Took no more than a minute.
davey is correct, it was indeed time to head off to sleep. 
We can try to either reinstall WMP to repair it or get a memory dump to find what's causing it to hang on close. Even ProcessExplorer can be valuable as it can tell you everything WMP is accessing in terms of dlls and other items.
We can try to either reinstall WMP to repair it or get a memory dump to find what's causing it to hang on close. Even ProcessExplorer can be valuable as it can tell you everything WMP is accessing in terms of dlls and other items.
QUOTE (Tarun. @ Jun 16 2008, 10:15 AM)
davey is correct, it was indeed time to head off to sleep.
We can try to either reinstall WMP to repair it or get a memory dump to find what's causing it to hang on close. Even ProcessExplorer can be valuable as it can tell you everything WMP is accessing in terms of dlls and other items.
We can try to either reinstall WMP to repair it or get a memory dump to find what's causing it to hang on close. Even ProcessExplorer can be valuable as it can tell you everything WMP is accessing in terms of dlls and other items.
If you're keen to get into that level of diagnostics, great.
I have process explorer, also A2 Hijack-free (a somewhat similar tool, I believe.) I've already uninstalled (rolled back) and reinstalled WMP11. I don't know how to get a memory dump.
Just tell me what to do.
Is WMP still exhibiting the same issues as before?
Here's the link:
http://wiki.lunarsoft.net/wiki/Creating_memory_dumps
Simply follow the Hanging section directions since WMP is (was?) hanging.
Here's the link:
http://wiki.lunarsoft.net/wiki/Creating_memory_dumps
Simply follow the Hanging section directions since WMP is (was?) hanging.
Installed the debug tools. Created a new folder "C:\adplus".
I need to be talked, step by step, as to how to create the data required in the command prompt. When I open the prompt, (Start>run>cmd>enter) a dos-style window opens with this info: "Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\(username.USERNAME)-0E4CE053E0>"
I need to know what /when/where to type into the prompt at that point.
The debug tools are installed in the default location.
I need to be talked, step by step, as to how to create the data required in the command prompt. When I open the prompt, (Start>run>cmd>enter) a dos-style window opens with this info: "Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\(username.USERNAME)-0E4CE053E0>"
I need to know what /when/where to type into the prompt at that point.
The debug tools are installed in the default location.
PS I can change directory within the prompt to "C", the to program files, but if I then type any permutation of "cd Debugging tools for windows(x86)" it says "the system cannot find the path specified"
OK, sorry to be a pain, I glanced at a tutorial, and (I think) figured out enough to run it. (I had a space in the wrong place).
Here's the ADPlus Report text:
And here is the process list text:
Hope that is what you need.
Here's the ADPlus Report text:
QUOTE
ADPlus Version: 6.03.004
ADPlus Version Date: 08/23/2006
OS Version: 5.1
OS Build: 2600
DateTimeStamp: Date_06-16-2008__Time_12-59-25PM
ADPlus was run on: DEEPTHOUGHT
Debuggers Installation Directory: C:\Program Files\Debugging Tools for Windows (x86)
Command line arguments used were:
-hang -pn wmplayer.exe -quiet -o c:\adplus
Script engine Version: 5.7.16599
WARNING! An '_NT_SYMBOL_PATH' environment variable is not set, as a result ADPlus will be forced to use 'export' symbols (if present) to resolve function names in the stack trace information for each thread listed in the log file for the processes being debugged. To resolve this warning, please copy the appropriate symbols to a directory on the server and then create an environment variable with a name of '_NT_SYMBOL_PATH' and a value containing the path to the proper symbols (i.e. c:\winnt\symbols) before running ADPlus in quick or crash modes again. NOTE: After creating the '_NT_SYMBOL_PATH' system environment variable you will need to close the current command shell and open a new one before running ADPlus again.
Selected debugger: cdb.exe
Output Directory: c:\adplus\Hang_Mode__Date_06-16-2008__Time_12-59-25PM
ADPlus was run with the '-quiet' switch.
g_Debug_Log = True
g_CheckFreeSpace = True
------ Current Actions for Hang Mode ----
Name: FullDump
Name: Stacks
Name: LoadedModules
Name: MatchingSymbols
Name: Heap
Name: Handle
Name: Dlls
Name: Locks
Name: ThreadUsage
*** ERROR ***
*** ERROR ***
*** ERROR ***
The following requested processes are not executing:
WMPLAYER.EXE;
ADPlus Version Date: 08/23/2006
OS Version: 5.1
OS Build: 2600
DateTimeStamp: Date_06-16-2008__Time_12-59-25PM
ADPlus was run on: DEEPTHOUGHT
Debuggers Installation Directory: C:\Program Files\Debugging Tools for Windows (x86)
Command line arguments used were:
-hang -pn wmplayer.exe -quiet -o c:\adplus
Script engine Version: 5.7.16599
WARNING! An '_NT_SYMBOL_PATH' environment variable is not set, as a result ADPlus will be forced to use 'export' symbols (if present) to resolve function names in the stack trace information for each thread listed in the log file for the processes being debugged. To resolve this warning, please copy the appropriate symbols to a directory on the server and then create an environment variable with a name of '_NT_SYMBOL_PATH' and a value containing the path to the proper symbols (i.e. c:\winnt\symbols) before running ADPlus in quick or crash modes again. NOTE: After creating the '_NT_SYMBOL_PATH' system environment variable you will need to close the current command shell and open a new one before running ADPlus again.
Selected debugger: cdb.exe
Output Directory: c:\adplus\Hang_Mode__Date_06-16-2008__Time_12-59-25PM
ADPlus was run with the '-quiet' switch.
g_Debug_Log = True
g_CheckFreeSpace = True
------ Current Actions for Hang Mode ----
Name: FullDump
Name: Stacks
Name: LoadedModules
Name: MatchingSymbols
Name: Heap
Name: Handle
Name: Dlls
Name: Locks
Name: ThreadUsage
*** ERROR ***
*** ERROR ***
*** ERROR ***
The following requested processes are not executing:
WMPLAYER.EXE;
And here is the process list text:
QUOTE
0 32 0 System Process
Command Line:
0 32 4 System
Command Line:
0 32 700 smss.exe
Command Line: \SystemRoot\System32\smss.exe
0 32 760 csrss.exe Title:
Command Line: C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
0 32 792 winlogon.exe
Command Line: winlogon.exe
0 32 840 services.exe Svcs: Eventlog,PlugPlay
Command Line: C:\WINDOWS\system32\services.exe
0 32 852 lsass.exe Svcs: NtLmSsp,PolicyAgent,ProtectedStorage,SamSs
Command Line: C:\WINDOWS\system32\lsass.exe
0 32 996 svchost.exe Svcs: DcomLaunch,TermService
Command Line: C:\WINDOWS\system32\svchost -k DcomLaunch
0 32 1064 svchost.exe Svcs: RpcSs
Command Line: C:\WINDOWS\system32\svchost -k rpcss
0 32 1096 svchost.exe Svcs: AudioSrv,Browser,CryptSvc,Dhcp,dmserver,ERSvc,EventSystem,helpsvc,HidServ,Irmon,
lanmanserver,lanmanworkstation,Netman,RasMan,Schedule,SENS,SharedAccess,ShellHWDe
tection,srservice,TapiSrv,Themes,W32Time,winmgmt,wscsvc,wuauserv
Command Line: C:\WINDOWS\System32\svchost.exe -k netsvcs
0 32 1132 svchost.exe Svcs: WudfSvc
Command Line: C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
0 32 1344 svchost.exe Svcs: LmHosts,SSDPSRV,WebClient
Command Line: C:\WINDOWS\system32\svchost.exe -k LocalService
0 32 1416 aswUpdSv.exe Svcs: aswUpdSv
Command Line: "C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe"
0 32 1492 ashServ.exe Svcs: avast! Antivirus
Command Line: "C:\Program Files\Alwil Software\Avast4\ashServ.exe"
0 32 1712 spoolsv.exe Svcs: Spooler
Command Line: C:\WINDOWS\system32\spoolsv.exe
0 32 504 a2service.exe Svcs: a2free
Command Line: "C:\Program Files\a-squared Free\a2service.exe"
0 32 556 alg.exe Svcs: ALG
Command Line: C:\WINDOWS\System32\alg.exe
0 32 608 guard.exe Svcs: AVG Anti-Spyware Guard
Command Line: "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe"
0 32 632 cmdagent.exe Svcs: CmdAgent
Command Line: "C:\Program Files\COMODO\Firewall\cmdagent.exe"
0 32 716 HPZipm12.exe Svcs: Pml Driver HPZ12
Command Line: C:\WINDOWS\system32\HPZipm12.exe
0 32 1372 TFService.exe Svcs: ThreatFire
Command Line: "C:\Program Files\ThreatFire\TFService.exe" service
0 32 1896 uphclean.exe Svcs: UPHClean
Command Line: "C:\Program Files\UPHClean\uphclean.exe"
0 32 172 ashMaiSv.exe Svcs: avast! Mail Scanner
Command Line: "C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service
0 32 272 ashWebSv.exe Svcs: avast! Web Scanner
Command Line: "C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service
0 32 2792 explorer.exe Title: Program Manager
Command Line: C:\WINDOWS\Explorer.EXE
0 32 2928 ashDisp.exe Title:
Command Line: "C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe"
0 32 2936 TFTray.exe Title:
Command Line: "C:\Program Files\ThreatFire\TFTray.exe"
0 32 2988 cmf.exe Title: COMODO Memory Firewall
Command Line: "C:\Program Files\COMODO\Memory Firewall\cmf.exe" -s
0 32 3100 cpf.exe Title: COMODO Firewall Pro
Command Line: "C:\Program Files\Comodo\Firewall\CPF.exe" /background
0 32 3196 trayclock.exe Title: TrayClock
Command Line: "C:\Program Files\SarbyxTrayClock\trayclock.exe"
0 32 3332 psi.exe Title:
Command Line: "C:\Program Files\Secunia\PSI (RC2)\psi.exe" --start-in-tray
0 32 980 svchost.exe Svcs: stisvc
Command Line: C:\WINDOWS\system32\svchost.exe -k imgsvc
0 32 2688 firefox.exe Title: WMP 11 slow to close. - Piriform Forums - Mozilla Firefox
Command Line: "C:\PROGRA~1\MOZILL~1\FIREFOX.EXE" -requestPending -osint -url "http://forum.piriform.com/index.php?showtopic=15674&view=getnewpost"
0 32 428 notepad.exe Title: debugging.txt - Notepad
Command Line: "C:\WINDOWS\system32\NOTEPAD.EXE" C:\Documents and Settings\Mark.MARK-0E4CE053E0\Desktop\debugging.txt
0 32 2680 cmd.exe Title: C:\WINDOWS\system32\cmd.exe - cscript adplus.vbs -hang -pn wmplayer.exe -quiet -o c:\adplus
Command Line: "C:\WINDOWS\system32\cmd.exe"
0 32 2576 taskmgr.exe Title: Windows Task Manager
Command Line: taskmgr.exe
0 32 4088 cscript.exe Title:
Command Line: cscript adplus.vbs -hang -pn wmplayer.exe -quiet -o c:\adplus
0 32 3372 cmd.exe Title: C:\WINDOWS\system32\cmd.exe
Command Line: "C:\WINDOWS\system32\cmd.exe" /c tlist.exe -v >"c:\adplus\Hang_Mode__Date_06-16-2008__Time_12-59-25PM\Process_List.txt"
0 32 3316 tlist.exe
Command Line: tlist.exe -v
Command Line:
0 32 4 System
Command Line:
0 32 700 smss.exe
Command Line: \SystemRoot\System32\smss.exe
0 32 760 csrss.exe Title:
Command Line: C:\WINDOWS\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
0 32 792 winlogon.exe
Command Line: winlogon.exe
0 32 840 services.exe Svcs: Eventlog,PlugPlay
Command Line: C:\WINDOWS\system32\services.exe
0 32 852 lsass.exe Svcs: NtLmSsp,PolicyAgent,ProtectedStorage,SamSs
Command Line: C:\WINDOWS\system32\lsass.exe
0 32 996 svchost.exe Svcs: DcomLaunch,TermService
Command Line: C:\WINDOWS\system32\svchost -k DcomLaunch
0 32 1064 svchost.exe Svcs: RpcSs
Command Line: C:\WINDOWS\system32\svchost -k rpcss
0 32 1096 svchost.exe Svcs: AudioSrv,Browser,CryptSvc,Dhcp,dmserver,ERSvc,EventSystem,helpsvc,HidServ,Irmon,
lanmanserver,lanmanworkstation,Netman,RasMan,Schedule,SENS,SharedAccess,ShellHWDe
tection,srservice,TapiSrv,Themes,W32Time,winmgmt,wscsvc,wuauserv
Command Line: C:\WINDOWS\System32\svchost.exe -k netsvcs
0 32 1132 svchost.exe Svcs: WudfSvc
Command Line: C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
0 32 1344 svchost.exe Svcs: LmHosts,SSDPSRV,WebClient
Command Line: C:\WINDOWS\system32\svchost.exe -k LocalService
0 32 1416 aswUpdSv.exe Svcs: aswUpdSv
Command Line: "C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe"
0 32 1492 ashServ.exe Svcs: avast! Antivirus
Command Line: "C:\Program Files\Alwil Software\Avast4\ashServ.exe"
0 32 1712 spoolsv.exe Svcs: Spooler
Command Line: C:\WINDOWS\system32\spoolsv.exe
0 32 504 a2service.exe Svcs: a2free
Command Line: "C:\Program Files\a-squared Free\a2service.exe"
0 32 556 alg.exe Svcs: ALG
Command Line: C:\WINDOWS\System32\alg.exe
0 32 608 guard.exe Svcs: AVG Anti-Spyware Guard
Command Line: "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe"
0 32 632 cmdagent.exe Svcs: CmdAgent
Command Line: "C:\Program Files\COMODO\Firewall\cmdagent.exe"
0 32 716 HPZipm12.exe Svcs: Pml Driver HPZ12
Command Line: C:\WINDOWS\system32\HPZipm12.exe
0 32 1372 TFService.exe Svcs: ThreatFire
Command Line: "C:\Program Files\ThreatFire\TFService.exe" service
0 32 1896 uphclean.exe Svcs: UPHClean
Command Line: "C:\Program Files\UPHClean\uphclean.exe"
0 32 172 ashMaiSv.exe Svcs: avast! Mail Scanner
Command Line: "C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service
0 32 272 ashWebSv.exe Svcs: avast! Web Scanner
Command Line: "C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service
0 32 2792 explorer.exe Title: Program Manager
Command Line: C:\WINDOWS\Explorer.EXE
0 32 2928 ashDisp.exe Title:
Command Line: "C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe"
0 32 2936 TFTray.exe Title:
Command Line: "C:\Program Files\ThreatFire\TFTray.exe"
0 32 2988 cmf.exe Title: COMODO Memory Firewall
Command Line: "C:\Program Files\COMODO\Memory Firewall\cmf.exe" -s
0 32 3100 cpf.exe Title: COMODO Firewall Pro
Command Line: "C:\Program Files\Comodo\Firewall\CPF.exe" /background
0 32 3196 trayclock.exe Title: TrayClock
Command Line: "C:\Program Files\SarbyxTrayClock\trayclock.exe"
0 32 3332 psi.exe Title:
Command Line: "C:\Program Files\Secunia\PSI (RC2)\psi.exe" --start-in-tray
0 32 980 svchost.exe Svcs: stisvc
Command Line: C:\WINDOWS\system32\svchost.exe -k imgsvc
0 32 2688 firefox.exe Title: WMP 11 slow to close. - Piriform Forums - Mozilla Firefox
Command Line: "C:\PROGRA~1\MOZILL~1\FIREFOX.EXE" -requestPending -osint -url "http://forum.piriform.com/index.php?showtopic=15674&view=getnewpost"
0 32 428 notepad.exe Title: debugging.txt - Notepad
Command Line: "C:\WINDOWS\system32\NOTEPAD.EXE" C:\Documents and Settings\Mark.MARK-0E4CE053E0\Desktop\debugging.txt
0 32 2680 cmd.exe Title: C:\WINDOWS\system32\cmd.exe - cscript adplus.vbs -hang -pn wmplayer.exe -quiet -o c:\adplus
Command Line: "C:\WINDOWS\system32\cmd.exe"
0 32 2576 taskmgr.exe Title: Windows Task Manager
Command Line: taskmgr.exe
0 32 4088 cscript.exe Title:
Command Line: cscript adplus.vbs -hang -pn wmplayer.exe -quiet -o c:\adplus
0 32 3372 cmd.exe Title: C:\WINDOWS\system32\cmd.exe
Command Line: "C:\WINDOWS\system32\cmd.exe" /c tlist.exe -v >"c:\adplus\Hang_Mode__Date_06-16-2008__Time_12-59-25PM\Process_List.txt"
0 32 3316 tlist.exe
Command Line: tlist.exe -v
Hope that is what you need.
The following requested processes are not executing:
WMPLAYER.EXE;
I'll consult a few techs to see what they have to say about this odd issue. Is it still hanging?
WMPLAYER.EXE;
I'll consult a few techs to see what they have to say about this odd issue. Is it still hanging?
Yep. Opens immediately when requested. Sets itself to "playlist" mode (since re-installing, and not what I want it to do-prefer it to stay in "now playing" mode,) in "playlist" mode, memory usage is about 25mB, switch to "now playing", the usage drops to ~5 mB, click the red X to close, it vanishes, the esage increases to ~9mB and stays there for 10-11 s then disappears.
I'm a bit concerned about the report line above that reads
Anything else I should do to troubleshoot? Maybe uninstall it with Revo in advanced, then re-install?
QUOTE
WARNING! An '_NT_SYMBOL_PATH' environment variable is not set....
and thinking that I perhaps haven't set something up with the debugger the way it should be. Is this a problem with the scan process/parameters, or indicating a problem with WMP? Should I have had WMP open when running this debugger?Anything else I should do to troubleshoot? Maybe uninstall it with Revo in advanced, then re-install?
QUOTE (Tarq57 @ Jun 16 2008, 10:34 AM)
Yep. Opens immediately when requested. Sets itself to "playlist" mode (since re-installing, and not what I want it to do-prefer it to stay in "now playing" mode,) in "playlist" mode, memory usage is about 25mB, switch to "now playing", the usage drops to ~5 mB, click the red X to close, it vanishes, the esage increases to ~9mB and stays there for 10-11 s then disappears.
Change the shortcut target properties to "C:\Program Files\Windows Media Player\wmplayer.exe" /Task NowPlaying and it should open in the now playing window.
Here are some useful commandline parameters and their description.
/Task NowPlaying Open the Player in the Now Playing tab
/Task MediaGuide Open the Player in the Online store tab
/Task CDAudio Open the Player in the Rip tab
/Task CDWrite Open the Player in the Burn tab
/Task Library Open the Player in the Library tab
/Task SkinViewer Open the Player in the Skin Chooser mode
/Task PortableDevice Open the Player in the Sync tab
Excellent. "/Task NowPlaying" did that job. (Was set to "something Prefetch..")
Still the process continues after the GUI closes, though, for about 10s.
Still the process continues after the GUI closes, though, for about 10s.
Only have WMP 11 on this Vista install and not on XP.
Does WMP 11 add a "Windows Media Player Network Sharing Service" or something similar in XP's services?
You could try disabling any services relating to such and sere if it helps.
Does WMP 11 add a "Windows Media Player Network Sharing Service" or something similar in XP's services?
You could try disabling any services relating to such and sere if it helps.
QUOTE
Does WMP 11 add a "Windows Media Player Network Sharing Service" or something similar in XP's services?
It does, but that service is set to manual, and doesn't start when the player is open/playing.
Given that, I didn't test whether disabling it makes a difference. Think I should?
try to install K-lite codec pack
http://www.codecguide.com/download_kl.htm
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http://www.codecguide.com/download_kl.htm
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support @ GSDIZ.COM
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