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Piriform Forums > Piriform Software > CCleaner Discussion > CCleaner Bug Reporting
STAN21
I have been useing this great program for many months,it has worked with no problems at all.Then one day last week it would not open or run, it looks like it starts to open ,the hour glass comes up for a fraction of a second and thats all. I down loaded the latest ver. of CC CLEANER AND JAVA and reinstalled both.I shut down all spy ware and Norton protect programs and still no help. I am running Win ME. Many thanks to any one that has any ideas.
TwistedMetal
Have you tried completely unistalling CCleaner?
STAN21
QUOTE(TwistedMetal @ Jul 5 2005, 11:57 PM)
Have you tried completely unistalling CCleaner?
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I have removed cc cleaner completly several times, although trying to remove from control panel with add and remove program causes computer to crash, I used norton remove program and that worked ok.Also tried deleting it from the C: drive. It seems to have a conflict of some kind....
Tarun
Running the VB6 SP6 Runtimes? If not, look at the sticky in this forum.
STAN21
QUOTE(Tarun @ Jul 6 2005, 07:11 AM)
Running the VB6 SP6 Runtimes?  If not, look at the sticky in this forum.
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I have the new ver. of Java from there site if that is what you mean.. how do I get to the sticky you want me to look at???
rridgely
Stan21 sitckys are the topics at the top of each forum section that dont move like the freeware sticky under software. Here is the one Tarun was talking about:
http://forum.CCleaner.com/index.php?showtopic=1192
STAN21
QUOTE(rridgely @ Jul 6 2005, 02:46 PM)
Stan21 sitckys are the topics at the top of each forum section that dont move like the freeware sticky under software. Here is the one Tarun was talking about:
http://forum.CCleaner.com/index.php?showtopic=1192
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Thanks for your help. I down loaded VB6 and installed it, rebooted . CCcleaner still won't load, very strange, still works great on my lap top and another desk top machine with the same ME OS
STAN21
QUOTE(STAN21 @ Jul 6 2005, 04:08 PM)
Thanks for your help. I down loaded VB6 and installed it, rebooted . CCcleaner still won't load, very strange, still works great on my lap top and another desk top machine with the same ME OS
UPDATE- Great news, this may help others as it did my problem with CCleaner, I went to system information and then click on the tools button, on the drop down window click on registry checker, it will let you know if there are any errors in the registry, I had one,It ask's if you want to repair, I said yes and it rebuilt the registry, and now CCleaner works fine. Thanks very much for all the help and suggestions.

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