QUOTE (Kellie330 @ Sep 26 2008, 08:31 PM)

I just downloaded and ran the cleaner, however it says that the files have NOt been deleted yet. I read thru the quick tour and I didnt see anything on this issue. Where do I go to click or get rid of the bad files? Im lost can anyone please help...tyvm!
Hello Kelly,
Welcome to the forums.
I am glad you took the time to post.
Please read the following links and set-up these special things before you run the "cleaner".
This way you will be off to a good start.
PC Pro Awards 2008: Software of the Year
WINNER: CCleaner 2
http://www.pcpro.co.uk/awards/index.php?pageId=16 
davey
http://www.ccleanerbeginnersguide.com/ CCleaner Beginner's Guide.com Bookmark and save to Favorites
Beginners advice
Start here with this link and follow its advice.
http://forum.piriform.com/index.php?s=&...st&p=105208Also see this link about the Registry and newbies.
http://forum.piriform.com/index.php?s=&...ost&p=96510Come back and let us know how you did and what else we can help you with.
There are lots of easy things to learn. One step at time.