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Full Version: Microsoft Outlook unable to load Sent Mail folder after using Cleaner
Piriform Community Forums > Piriform Software > CCleaner Discussion > CCleaner Bug Reporting
arjun5
I installed CCleaner yesterday and ran the Cleaner and Registry fix. Subsequently, when I go to outlook, I am unable to see anything in my Sent mail folder. All other folders are ok. Mail is still being sent, but shows in Outbox despite it being sent. I use AOL through Microsoft Outlook and have not had any problems before. Not sure what happened. Can anybody help? Thanks.
Nergal
Did you make a backup of the reg entries you deleted? I'm guessing you let it delete something along the lines of
HKEY_CLASSES_ROOT\MailFileAtt
HKEY_CLASSES_ROOT\mapifvbx.object
HKEY_CLASSES_ROOT\mapifvbx.object.1


or something else that is needed.

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hazelnut

If you accepted the prompt to make a backup of the registry entries you were going to delete using the registry cleaner, now would be a good time to restore them.

They are kept by default in ''my documents'', right-click and choose merge.
Disk4mat
Deleted by Disk4mat
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