Hi All,

I have been trying to install the latest version of c cleaner but keep on getting the same error message so i removed CCleaner from my programs and then tried to add the latest addition/version. that did not work so i tried to install the version that was working v12 but when installing the same error message came up.
please could you advise. thank you.

A file with the error should be attached.

Are you using vista?

Are you installing as admin?

When you say you removed CCleaner from your programs, did you use add/remove programs?

Make sure all trace of CCleaner is gone, reboot and try the slim build from here.

http://www.afterdawn.com/software/video_so...yer_classic.cfm

Thanks Hazelnut!

All it needed was a reboot after using add/remove programs and it installed without any problems. It doesn't explain why i had a problem in the first place though. Never the less it works now.

A quick question though... you mention this software on afterdawn. I have an educational disk that plays mp4 files but when i click on the icon on the disk it connects to wmp but the file wont play. I have tried to change the default player for mp4's but the link will not use them it still tries to connect to wmp which as i said will not play it. i know this is not forum related but i was just simply wondering if that software mentioned may help?

thank you

Oh and im using windows XP home and im using an admin account.

I owe you an apology Mr.Bennet. I posted the afterdawn link instead of this link below (it was on my clipboard form giving a link on another part of the forum) By the way a re-boot is the first thing to try to fix anything!

http://www.CCleaner.com/download/builds

As to your player problem for the mp4 files, which player are you trying to change the default to, is it supposed to play mp4's? If you right-click on the mp4 file and choose open with, does the other player show up so you can chose it to play that type of file?