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Piriform Community Forums > Piriform Software > CCleaner Discussion > CCleaner Bug Reporting
william doner
WHEN I RUN CCLEANER IT GETS TO 7%, THEN LOCKS UP. I HAVE TRIED TO UNISTALL IT, IT WILL NOT EVEN UNISTALL. PLEASE HELP.
I RUN VISTA HOME PREMIUM, 32 BIT. THIS STARTED LAST WEEK. I HAVE CHANGED NOTHING ON THE COMPUTOR.
hazelnut

Hello William,

No need to post all it capital letters, it is considered as shouting anyway smile.gif

Are all you virus and malware scans up to date and clean?

How are you trying to uninstall ccleaner, and what error message do you get when you try?
Nergal
do you have wipe free space checked? are you running CCLEaner with admin privileges?
william doner
QUOTE (william doner @ Nov 10 2009, 11:08 AM) *
WHEN I RUN CCLEANER IT GETS TO 7%, THEN LOCKS UP. I HAVE TRIED TO UNISTALL IT, IT WILL NOT EVEN UNISTALL. PLEASE HELP.
I RUN VISTA HOME PREMIUM, 32 BIT. THIS STARTED LAST WEEK. I HAVE CHANGED NOTHING ON THE COMPUTOR.

Good morning. yes all my anti virus are up to date. when I try to uninstall ccleaner, it just sets there. no error messages or any thing.

This morning I reinstalled ccleaner 2.25 over the old program and it worked. but only one time. then it locks up at 7% again. thanks for the help. Bill
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