Hey,

I'm not sure if this is a bug or what. But boy is it annoying as heck.

Well, first see this screen shot please:



Well, Crap Cleaner is unable to fix all of them. However, I soon realized that this is because Administrator does not have full registry permissions.

So in order to remove entries like these you have to manually for every single one of them, one at a time, set the correct full permission using regedit. And then remove them via CC.

Like So:



This is annoying and takes forever when you have lots of them.

So I'm wondering if it's a bug?

And if not can you in some way work around this issue. For instance by changing the registry entry permission to full automatically when removing such registry entries?

Well thanks!

Take Care,

Will

Hello Will,

I cannot help you with your XP problem but I can recommend your use a half decent registry cleaner. This one does not aspire to much, and, if you have MSWord, well, do be careful.

See my post in this forum:

http://forum.ccleaner.com/index.php?showto...id=22742&st=0&#

Cheers.

Ben.

aarhus 2004,
You are intitled to your opinion even if it is wrong!!
10 million downloads of ccleaner is as good a recommendation as you are going to get.

War 59312,
Please wait until one of the qualified advisors is able to help you. Shouldn't be too long.

In order to properly clean the registry (with any registry cleaning program) you need to logon with the Administrator account for your system, if you haven't done so already.

Hello all,

I've got the same kind of problem.
I'm logged as administrator and I've 178 keys which are listed to be fixed.

CCleaner seems to do its job and says it has fixed everything, but if I check once again, everything is as it was previously : still 178 keys to fix

What's wrong ?

Boot into safe mode with the Admin account and try from there, since it could be some security software installed that isn't allowing the registry to be cleaned.

First, why CC says the job is done as it is not done ? If it is unable to do, it should say "unable" instead of "done", no ?

Second, I did use CC in safe mode and Admin account : same problem

Most of the files (but not all) with which CC has a problem deal wtih Norton Ghost (never use Norton )which has been uninstalled a while ago (see screenshot below):



An other idea ?

Limerick click fix and then click the fix all button. Do any of the entries go away?

Thanks Andavari and rridgely for your help.



As far as I understand you, it is the normal use of CC, isn't it ?

I click on the "Fix the selected errors" button (translated from french) and then I click on the "Fix all the selected errors". CC seems to do its job, finishes by a box saying everything has been done and if I check later, all keys are all still here.

I've already try the fix "one by one" button : same

Google SymNRT and use it to remove the old Norton junk.

Thank you Tarun,

I'll try it, but I don't understand why CC can't manage to succeed ?

EDIT : I ran all Norton utilities to remove everything concerning Norton and I still my 178 keys left Never, never use (or try) any kind of Norton software

Ok I tried TuneUp Utilities 2006 just after CC failed to fixe the 178 damaged keys it found.

TU 2006 found 461 problems. Som of them seemed to the same as CC found.

Tu 2006 stated it fixed all these problems. It did not find any of them anymore after a re-check.

Then I ran CC which found 6 problems (instead of the 178 it was unable to fix, even if it stated the opposit).

CC was able to fix 3 of these 6 problems (really fix because it did not find anymore 3 of them).

Then now from the 178 problems found by CC (and the 461 found by TU), I still have 3 problems left... dealing with a Norton folder located in C:\Program Files which WIN XP refuses me to delete because it's in use... And I haven't been running a Norton software for a long time

So I'm a bit disappointed by CCleaner which I wished to keep

Any Idea for my Norton folder to remove ?

Download this and use it on the folder you cant get rid of. Then delete it.
http://www.softpedia.com/get/System/System.../Unlocker.shtml

Thanks for the tool but I succeeded to remove Norton folder in Safe mode I'll keep anyway

But I'm still wondering about CC efficiency. I've been using it for long time and I'm surprised by what I've discovered

I'm not. Crappy programs will leave crappy reg-keys with you having to change their permissions. Its not CCleaner's fault, its the crappy programs.

I agree with you about Norton Crappy programs, but I thought I was using a CrapCleaner

I am logged into Admin account when this happens.

See I I was just wondering if it's a bug or not and if it can be fixed if it is. I already have the working workaround. It's just a pain in the butt, just like if you where to have to use other software to "clean up" CC's current issue.

So I am looking for a developer to answer my question if at all possible.

Well thanks,

Will

So is no one else having this issue?

Will not bump again. Hey it's been two weeks so.

Since the issue isn't resolved you could send the developer MrG a PM and tell him about this thread.

I will if still un answered in a few days. I understand it takes some time.

cheer up you are not alone i have the same problem 82 issues -unused file extensions and Activex. Have tried to remove manuallly using reg edit but get error message

cannot open-------- error while opening key

can anyone tell me what this is and how to fix it .

an iodiot's guide please as i am not to familiar with registry workings.

yours in hope

Norm

Some registry keys are protected/locked. For an example ZoneAlarm does that with some registry keys to protect itself.

Yes you're right and it's the same for all Norton's stuff... Never use Symantec products !!!

But could it exist a way to unlock all this keys with a fast and easy way ? A feature inside CC or before using CC... ?

You can try:

http://www.sysinternals.com/Utilities/RegDelNull.html

have tried this but cant get program to run

keep the suggestions coming

Place the program in C:\Windows or wherever your Windows OS directory is, then simply start a Command Prompt to use the program. Command Line programs are much quicker to use when placed in C:\Windows since you won't have to use the change directory command ("cd") just to use them.

Make sure you have Administrator priveleges. In regedit, right-click the key, and select Permissions... If an option for Administrator is already there, then just tick next to Full Control and Read under Allow.

If the option for Administrator isn't there, click, add type Administrator, O.K it, then just tick next to Full Control and Read under Allow.

Tried this. on zip file opening get .exe and README files installed in Windors dir. Program will not run
It seems the harder I try the deeper the hole gets. Maybe its time to stop and learn to live with it

As an aside - I have noted reports in other forums about the same XP registry files no one has yet come up with an answer.

thanks all for your help

DO THIS:

Make sure you have Administrator priveleges. In regedit, right-click the key, and select Permissions... If an option for Administrator is already there, then just tick next to Full Control and Read under Allow.

If the option for Administrator isn't there, click, add type Administrator, O.K it, then just tick next to Full Control and Read under Allow.

Good info Ultimate Predator

Thanks, I found it out when I was trying to get rid of the rest of the Backweb reg keys...

Have got Administrator prevleges.

I suspect the Reg Del Null is not downloading correctly, Have downloaded Zip file and opened it to desk top only two files README and a shortcut to program appear.. How many files should there be

If the download isn't working delete your browser cache/temporary internet files and download it again.

The .exe is in the archive:

That could be a problem as well, but for deleting reg keys thats the way to do it...