I think its a bad thing not sure tho have him check if its listed under extensions and remove it, if not try the below.
• Close all open Web browsers
• From the "Start" menu in Windows, select "Control Panel", and then select "Add/Remove Programs"
• Select "My Search Bar"
• Click "Change/Remove"
Further more if still no luck follow
this guide and post a hijackThis log
here and someone who knows more about this stuff then me will look thought your log and tell you what to do.