CCleaner removed all of my cookies in IE7 Beta 2, even though I have them marked to keep, and even when I uncheck cookies. This does not happen when I run CCleaner, but rather on a reboot, even if i do not have it checked to run on start up.

When I uninstall CCleaner (1.27 Beta), the problem goes away. When I reinstall, mark to keep or not to clean any cookies, the same thing happens on a reboot.

Any suggestions?

Great program by the way. I love it.

It might just be because your using the IE beta. It worked fine at keeping my cookies in IE6 so IE7 might have changed the location cookies are saved.

anyone using IE7 experiencing this?

I dont know where you got the beta at but MS hasnt released it to the public yet.(please do not tell me) Because of that ccleaner can not be blamed for not working properly with it. I suggest that you use firefox in the mean time untill the real IE 7 is released.
http://www.mozilla.com/firefox/

Grow up. I'm simply asking a question. Go back to church. There is nothing wrong with a question, and if this is something that is occuring with IE7, best people know about it now while both are in Beta.

Relax sweetie. He's just trying to help keep you safe. If you're qualified to handle a Beta version of IE - then rock on, but if not...it's better to be safe than sorry. Firefox can do that for you.

People on this forum truly do want to help, and rridgley is one of the best. You want him on your side...I promise.

Good luck!!!
K

Very gracefully put!

And I totally agree with rridgely on his choice of browser. Firefox beats the stuffing out of any browser MS ever has (or most likely will) make. IE7 is basically Microsoft's way of attempting to catch up with an already stable tabbed browser. Plus, with Firefox, you can add extensions to do all sorts of nifty little tricks with your web pages.

If you (jefexp) are an IT guy, then using a beta browser like IE7 makes sense for testing purposes. But, if you got ahold of it via P2P or a friend, I would politely recommend you switching over to Mozilla's alternative. Not trying to tell you what to do, just trying to help out and stress what rridgely and dozens of others on this forum have already stated.

Thanks for all the advice. I truely do not mean to piss anyone off, or get on the wrong side, even it it seemed I flamed back a bit harsh. I love cc, and I do use Firefox, I have been playing with IE7 for a week now, and wondered if it was just me.
FF is my preferred browser, and IE7 is a good attempt towards that, but I still use FF. My question was mearly seeing if other IE7 users were seeing the same issue. (not if they had it legally, but of they experenced it either way).
I did nor mean to start on the bad side (3rd post...and all).

I have the same issue with the new beta 2 of IE7.

I found this on Neowin.net:

Yes, IE7 beta 2 has caused strange effects in cookies folder and temp internet files, index.dat files, etc.

This is what I have found:

After installing IE 7 beta 2 the contents of my cookies folder, C:\Documents and Settings\user name\Cookies no longer contains the cookies as .txt files. Instead it contains exactly the same files as my temporary internet files folder C:\Documents and Settings\user name\Local Settings\Temporary Internet Files. That is to say, it contains the cookies in the form 'name', 'internet address' etc. and also contains all the downloaded files of the pages visited.
Furthermore the same contents are now found in the following folders:
C:\Documents and Settings\LocalService\Cookies
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5
C:\Documents and Settings\NetworkService\Cookies
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files

If I use IE tools/internet options/ browsing history delete/delete temporary internet files to clear temporay internet files including all offline contents, then all the above mentioned folders contain the cookie files, in the way they previously appeared in my temporary internet files folder (name, internet address, etc.).

Another oddity: if I copy a cookie item from the cookies folder to, say, C:\temp, the copy does appear as the cookie .txt file. Having found this trick, I can at least still inspect the contents of the cookies in Notepad, but it is a nuisance to have to copy them over.

Another change relates to the index.dat files, specifically that for temporary internet files. Using XP's disk cleanup applet, if I highlighted temporary internet files, clicked view files, the contents of C:\Documents and Settings\user name\Local Settings\Temporary Internet Files\Content.IE5 were displayed, including the index.dat file. I used his method to see how large that file was, and when it had grown very large, I used Index.dat suite or CCleaner to clear the index.dat file on restart back to its 'virgin' 32KB size. That did not affect the saved cookies.
After installing IE7 beta 2 preview, the index.dat file is no longer visible in the Content.IE5 folder, but index.dat suite and CCleaner find it and report its size. However, if I clear it on restart all the saved cookies are also deleted. This is particularly annoying as I then have to log in to each forum again.

I posted this on a forum and at least one other user confirmed he observed the same effects, so I don't think it is anything peculiar with my system.

I don't know if these changes are by design or a bug in IE7 beta 2 preview, but in any case the changed behaviour is most unwelcome.

anyone know if the IE7 Beta Cookie issue has been fixed in the newest beta of CC?

Hi,

For starters the newest version of CC is out of beta, and is finalized. I would like to add that beta versions such as IE7 Beta will be altered in the finalized version, therefore it would not be beneficial to alter CCleaner to be compatible with IE7 Beta. Also, CCleaner would have to be changed everytime a new Beta version of IE7 was released. I think that's it's more feasible to make compatibily changes once there is a finalized version. I hope that this helps, and I included the link for the finalized CCleaner downloads with the list of changes that were implemented.

CCleaner
CCleaner Version History
---------------------------------------------------------
v1.27.260
- Added secure file deletion.
- Added Windows HotFix Uninstaller cleaning.
- Added optional IE toolbar.
- Updated application icon.
- Fixed large file size issue.
- Fixed Firefox cookie error.
- Restyled Startup program list.
- Added cleaning for:
Grisoft AVG 7.0, TUGZip, AntiVir Personal Edition,
Google Toolbar 4.0
- Updated cleaning for:
MSN Messenger, DVD Shrink, Spybot Search and Destroy,
Adobe Photoshop CS2.
- Updated translations:
Hebrew, Romanian, French, German.
- Fixed small font issue with symbolic languages.
- Minor display fixes.

Have a nice day!
K

Thanks Krit. I don't believe I was bad mouthing or putting down CC. I love CC and use it everyday. I know it is beta, and I know IE7 is beta. However, there is an issue with the cookies, and since CC has released 3 new beta versions since the release of IE7, I was simply asking a question as to whether it is still occuring in the x.260 version. That's all.
I guess that means no? (again, not that it is a CC issue, but an issue with the two betas working together).

Hi jefexp,

I'm sorry for not communicating more clearly. I did not mean to imply that you were bad mouthing or putting down CC because I didn't get that impression from your post.

I was trying to point out that CCleaner isn't beta anymore, and posted the download for the finalized version. Also, I wanted to explain why most programs don't alter for BETA's.

I apologize for any implication that you were being negative. That was not my intention.
K

It's all good. Odd that IE7 is putting cookies in a different place now. I wonder if it truely is a beta version thing or a new version thing.

It's probably an IE Beta version thing. I say that because the problems have been going on for a little while now. Also the new version of CC doesn't have problems with IE6.

Have a nice evening.
K

unfortunetly, this is still occuring with the IE7 Refreash released today. As I originally posted, ccleaner doesnt even have to run and this occurs, but it occurs upon bootup only.

Any thoughts? And, yes I know, it's beta.

So you're saying...

1. If CCleaner is installed, and you don't run CC, then reboot...that the cookies are then cleaned?

2. But that if CCleaner is not installed that the cookies are not cleaned after a reboot?

Is that correct?

Yes. That is exactly the issue. I have restored my image 3 times, and tried it different ways. This only occurs if cc is installed, only on reboot, regardless of if you have it run on startup or not.

I know it is weird, so please, anyone with IE7 installed, please confirm whether or not this is occuring to you.

Gosh. At this point you have ME curious enough to install IE7. That is really weird.

If my computer goes bizerk I'm calling you. Okay? j/k

it is a public release....try it out

http://www.microsoft.com/windows/IE/ie7/ie7betaredirect.mspx

Okay, I am not able to reproduce your problem.

C:\Documents and Settings\user name
[img=http://img372.imageshack.us/img372/1276/cook12rj.th.jpg]

C:\Documents and Settings\user name\Local Settings\Temporary Internet Files
[img=http://img501.imageshack.us/img501/4488/cook37ry.th.jpg]

The rest of the files that you indicated containing cookies, did not on my computer. I have more screen shots if needed.

My index.dat file is still visible in my Content.IE5 folder.

After rebooting my saved cookies were still saved.

hmmm. I will keep trying.

OKay...my cookies are still there too, but they do not work...for example: Google. I log in on the home page to get my personal settings. I click "remember me". I can close IE7 100 times, and it still logs me in. If I reboot, with CCleaner installed (even set to not run), when I open IE7 again on Google, the cookie did not log me in.
I hate pointing fingers, but I am on my fifth restore from a clean image, and it only occurs if cclean is installed.

I am sorry about that. After rebooting I was still logged on at all of my forums. I will keep trying to produce the problems that you are having.

Give me a few days. I will only use IE7 and maybe it will happen to me after a while.

If I can recreate your situation, I will let you know. Sorry, but that's all that I can do right now. MidTerms are here.



Take Care,
K

I just have a few quick after thoughts.

1. How are your Temporary Internet Files and History configured: Tools > General > Browsing History > Settings.

2. Did you use the "Import Cookies" wizard to save your favorite cookies?

3. How is your IE7 configured? Just some basics so that I can set mine up the way that your is.

Thanks again for helping. I am not home so I can't check exactly, but here is what I recall:

1. 50MB cache, Check for never versions everytime, and keep all for 1 day
2. I don't recall a "import cookies" wizard. I assume it is in CC, an I click on settings, then Cookies, and then pull over the ones I want to keep.
3. Everything on default.

The import cookies wizard is IE7. To import you favorite cookies, or something. I'm still playing with it so I'm not sure if that's the problem or not.

I'll let you know what I find out. : )

where did you find the Import option?

L-click the "+" sign on the top left part of the window.
click "Import and Export..."
click Next
click "Import Cookies"

nope. still no luck.

what about this (from what I posted on the first page):

After installing IE7 beta 2 preview, the index.dat file is no longer visible in the Content.IE5 folder, but index.dat suite and CCleaner find it and report its size. However, if I clear it on restart all the saved cookies are also deleted. This is particularly annoying as I then have to log in to each forum again.

My index.dat file is still visible in my Content.IE5 folder. What happens if you uncheck cookies for IE in ccleaner?

It's strange that you have problems with the cookies, and someone else doesn't have problems with the cookies but has a problem with the history. Now I am using IE7 and not having problems with either.

Last night I did an intense cleaning of my computer. I used 3 different cleaners, rebooted about 5 times, compressed, and defraged. Still, everything is functioning normally.

This makes me think that it must have to do with some sort of configuration in IE7. I won't be able to look into it more until Thursday. I'm also wondering if your IE7 installation was somewhat corrupted by another program. Windows Defender, Norton, etc...

Actually...I will save us both time, and I will call MS on Thursday. Maybe that will shed some light on what's going on here. Hopefully... Let's wait and see what MS has to say about it.

Krit,
I have done some more testing and found the following out: Cookies are, after reboot, still in the original folders (see attachment), however they are not able to be found after the reboot. In the attachment, I did a screenprint of the search results of a system search of "Cookie:admin@ixebeta" before a reboot with CC installed. Then, after a reboot, the same search yields no files found, HOWEVER, if I manually navigate to the same folders in the attachment, they are there as before.
It is almost as if they don't exist anymore after the reboot with CC installed (note: settings are set to not run at reboot, and the cookie is marked as safe, all other settings default). This does not occur if I run CC. If I run CC, the search results find the cookie.
Does that make any sense? Only with CC installed does this occur.

All, I understand that this is not a CC bug as it seems to be on my computer only.

Do you have winapp2.ini, or are you only using winapp.ini for CCleaner?

I don't know what that is. How would I know?

MrG's fangirl is talking about winapp2.ini located here, it's an optional add-on for CCleaner to include more cleaning. winapp.ini is included with CCleaner, it's located in the folder where CCleaner is installed, e.g.;
C:\Program Files\CCleaner\winapp.ini

ahh, I have winapp.ini only in the CCleaner folder.

Maybe you could download winapp2.ini, and place it in the same folder as winapp.ini. From there you can add the appropriate IE7 settings. By doing that you can adjust CCleaner to be more compatible with IE7...IF you do it correctly.

Have you noticed my signature? ; )

I'll try that right now. Thanks

If you have any questions about the entry you make to clean IE7 post that entry so that it can be looked at. The last thing you'll want to do is kill a large part of the registry or wipe out a whole parent folder on your hard disk.

Agreed.

Andavari is good at the winapp2.ini entries. Listen to him. I can't help you on that part.

Well, I am at a loss. I can't figure out how to make winapp2 work...and I did read your instructions. I just don't understand.

Andavari will be able to help you alot more with this part than I can. Don't add anything to winapp2.ini without posting it and getting confirmation on it (just a reminder).

He'll see this the next time that he's online.

Post the entry you've been toying with in winapp2.ini.
Note: Since I don't have IE7 beta 2 installed I can only tell you if you've made input errors into winapp2.ini just by eyeballing it, I can't confirm correct registry or directory locations.

That's the problem I have no idea.

Well you have two options then, as I can't help you if you don't understand how to begin making the winapp2.ini entry because I'm not going to install IE7 beta 2 to do it, sorry:

• Plead to a member that uses IE7 beta 2 and whom knows how to write the needed removal routines into winapp2.ini.
• Wait for CCleaner to be updated to officially include IE7. You of course will most likely have to wait for IE7 final which will probably be months away, that is if MrG the CCleaner developer doesn't feel the need to include a cleaning routine for a beta product that may change in its final release version.

Well I guess that's me.

I have IE7 right now. I'll try if you help me Andavari.

Krit and Andavari,
You guys rock. Thanks for helping> I am a true and loyal fan of CC and users like you make great products even better by helping us noobs.

I'll help.

@jefexp - This isn't working out very well. I think that you are left with 2 options.

1. Keep IE7, but don't use CCleaner until IE7 is stable and CCleaner is coded for IE7 compatibility.

OR

2. Revert back to IE6, and continue to use CCleaner as it is coded to be compatible with IE7.


Sorry~
(I tried)

I have IE7 Beta2 installed and have the same problem (ccleaner cleans all cookies)and restart dosen,t clear any of them so it,s have them all cleared or none cleared. However, if one wants to do it manually, saving permanent cookies by "ctrl-click" and deleting the rest will work but it is longer and annoying. I,m very surprised MSFT didn,t see such an obvious result and fix it before releasing the beta. Also, for some reason not clear to me, the beta version issues tons of cookies (noted by many others in the beta discussion group) and MSFT hasn,t answered the issue yet. Maybe they are too busy trying to get Vista up to the "Beta 1" stage.