Telling it like it is. I suggest this applies to Dell also.

That is funny

I believe it! Anytime I call to Activate WinXP, I can never understand what the people are saying! And I'm not being racist in the slightest, but the fact that a 50+ billion dollar corporation can't hire natively English-speaking people to offer tech support is just pathetic!

Dell does outsource! Whenever I go to order ink cartridges for my pos Dell Printer/Scanner I always get someone in India. However there's tech support people already here in the U.S.A. that have some rather piss-poor english (they'd probably call it "engwish") in that case I politely tell the individual I'll call back later which is only a polite lie versus me flat-out saying I don't understand a damn thing you're saying and you don't understand me either.