Help - Search - Members
Full Version: Ccleaner removing IE7 Uninstall Entries
Piriform Community Forums > Piriform Software > CCleaner Discussion > CCleaner Bug Reporting
Xero
CCleaner removed my IE7 Uninstall entry, therefore making me unable to remove IE7, causing catastrophic problems. I used System Restore which got my system back to normal, but want to warn members and the makers of CCleaner. Please come up with a new version that does not delete uninstall entries, or advise how to make CCleaner not delete uninstall entries.
Mike Rochip
QUOTE(Xero @ Apr 16 2006, 05:47 PM) [snapback]35999[/snapback]
CCleaner removed my IE7 Uninstall entry, therefore making me unable to remove IE7, causing catastrophic problems. I used System Restore which got my system back to normal, but want to warn members and the makers of CCleaner. Please come up with a new version that does not delete uninstall entries, or advise how to make CCleaner not delete uninstall entries.


Which version are you using?

The latest version, 1.28.277, should no longer have this issue.
rridgely
Yep this should be fixed in the latest release. Also we had a warning posted about this exact issue. smile.gif

http://forum.ccleaner.com/index.php?showtopic=3951
krit86lr
PM AndyManchesta. He uploaded the IE7 uninstaller folder somewhere.
Xero
Thanks for that info! I think I was using 1.27, so it was probably my fault for not reading up on it. Is it safe to check every box now?
Mike Rochip
QUOTE(Xero @ Apr 16 2006, 09:44 PM) [snapback]36019[/snapback]
Thanks for that info! I think I was using 1.27, so it was probably my fault for not reading up on it. Is it safe to check every box now?


As far as I know, there have been no complaints about the new version. You may want to do a System Restore check point or a registry backup first just in case.
krit86lr
QUOTE(rridgely @ Apr 16 2006, 09:48 PM) [snapback]36010[/snapback]

Yep this should be fixed in the latest release. Also we had a warning posted about this exact issue. smile.gif

http://forum.ccleaner.com/index.php?showtopic=3951

No rridgely. The ie7 unistaller IS a hotfix uninstaller. Therefore, CCleaner will remove it. MrG fixed the $hf_mig$ folder being removed.


Do not use the hotfix uninstaller option if you're using IE7.

QUOTE(Mike Rochip @ Apr 16 2006, 11:28 PM) [snapback]36022[/snapback]

As far as I know, there have been no complaints about the new version. You may want to do a System Restore check point or a registry backup first just in case.

Yep. Back it up. Because you'll be in for a can of worms if you don't.
AndyManchesta
Here's a replacement IE7 folder if anyone needs it (Approx 8MB)

$NtUninstallie7b2pmx$.zip


Instructions to remove IE7 using the uninstall command and a list of files Ccleaner removes is here:

IE7_RemovedFiles.txt
Mike Rochip
QUOTE(AndyManchesta @ Apr 16 2006, 10:53 PM) [snapback]36025[/snapback]
Here's a replacement IE7 folder if anyone needs it (Approx 8MB)

$NtUninstallie7b2pmx$.zip


Instructions to remove IE7 using the uninstall command and a list of files Ccleaner removes is here:

IE7_RemovedFiles.txt


Thanks Andy. That should help a lot of people!
krit86lr
QUOTE(Mike Rochip @ Apr 17 2006, 12:34 AM) [snapback]36029[/snapback]

Thanks Andy. That should help a lot of people!

haha...yeah, like you! wink.gif
joiner
QUOTE(Mike Rochip @ Apr 17 2006, 06:34 AM) [snapback]36029[/snapback]

Thanks Andy. That should help a lot of people!


Andy sorted out mine, he is doing a good job on this forum, keep up the good work Andy, you are doing a good job to help people like me,

Joiner smile.gif
AndyManchesta

Hi Joiner (Brian) ,

I only checked the IE7 problem after reading your email so Im glad its easy to repair by just replacing the folder and will leave the link on until its fixed incase its needed again.

All The Best

Andy

Mike Rochip
QUOTE(krit86lr @ Apr 16 2006, 11:44 PM) [snapback]36031[/snapback]

haha...yeah, like you! wink.gif


TantrumBoy makes an unexpected and unwelcome return appearance!

IPB Image

I just thought that accidently deleting my XP partition, reformatting my hard drive, reinstalling XP, and downloading over 50 updates including SP2 on dialup over two sleepless days and nights would be just as easy as using Andy's application blink.gif !

I guess there's just the tiniest possibility I was wrong...





wtfmate
QUOTE(AndyManchesta @ Apr 17 2006, 04:53 AM) [snapback]36025[/snapback]

Here's a replacement IE7 folder if anyone needs it (Approx 8MB)

$NtUninstallie7b2pmx$.zip
Instructions to remove IE7 using the uninstall command and a list of files Ccleaner removes is here:

IE7_RemovedFiles.txt


thnx do0d, saved me from a restore! biggrin.gif

some1 should sticky this
zach
THANK YOU ANDYMANCHESTA
wub.gif
TheFiresInTheSky
nice site Andy! i want the source code! how did you disable the no right click?
elf_sander
It didn't work here... It said that I had to run it with the same account as which I installed it with...
I'll try the Reïnstall Windows XP SP2 fix.. (Only the service pack)
krit86lr
QUOTE(elf_sander @ Jun 26 2006, 01:24 PM) [snapback]41515[/snapback]

It didn't work here... It said that I had to run it with the same account as which I installed it with...
I'll try the Reïnstall Windows XP SP2 fix.. (Only the service pack)

Bummer. Let us know if that works for you.
AndyManchesta

Hi Elf

Do you have more than one account on your system and are you running from the Admin' account ?

Does it display the message after you type the uninstall command into the Run area or at another stage of the uninstall ?

Andy
krit86lr
QUOTE(AndyManchesta @ Jun 26 2006, 02:10 PM) [snapback]41531[/snapback]

Hi Elf

Do you have more than one account on your system?

Ah. I didn't know that's what he meant. unsure.gif Sorry, Elf.
FPS93
[size=4] Thank You, Andy for the IE7 B2 unistall file. Your effort is appreciated.
AndyManchesta
No Problem

I did actually remove the file as I didnt want people with IE Beta3 using it by mistake, when I signed into my email last night there was 6 emails from different people asking where the files are and if I can upload them again. They were only removed for about 8 hours so it shows its effecting alot of people. The files will stay up now until the new version of Ccleaner is released as that should hopefully fix the beta uninstall issue

Regards

Andy
PS3
unfortunately for me. it still hasnt worked. it keeps telling me to change to the account that i originally installed the program. but how can i switch to another account when the computer has only got one account? (MINE!) i know i installed the program on my account. (the admin account)

heres a pic of what it says,

AndyManchesta

Hi PS3

Try this tip from the IE7 release notes

http://msdn.microsoft.com/ie/releasenotes/default.aspx

QUOTE
Internet Explorer 7 Fails to Install from Specified User Account -- If you see an error message saying you cannot uninstall Internet Explorer 7 from this user account, and you're sure it's the account you used to install, or the original installation account has been removed, you can bypass the check by:

Click 'Run" and type 'regedit' from the Start menu
Navigate to HKEY_CURRENT_USER\Software\Microsoft]InternetExplorer
Right click the 'Internet Explorer' key, choose 'new', and then 'DWORD value'
Enter 'InstalledByUser' as the name and hit 'Enter' to finish creating the new register key
Retry uninstalling Internet Explorer 7
PS3
OMG!!! you are genius!

THANK YOU SO VERY MUCH FOR ALL YOUR HELP!
AndyManchesta

Thats great news,

The thanks goes to MS for providing the workaround smile.gif



Jyn
So... I completely missed this problem until I went to install beta 3... and have ignored it for a while now thinking maybe I'll just get it figured out later... I had some time so I tried to find a solution today and came across this thread. I was excited until I clicked on the link for the uninstall folder... had an error from bravenet and it wouldn't come up.

So, is there somewhere else I can find the files? sad.gif
krit86lr
QUOTE(Jyn @ Jul 11 2006, 09:39 PM) [snapback]42890[/snapback]

So... I completely missed this problem until I went to install beta 3... and have ignored it for a while now thinking maybe I'll just get it figured out later... I had some time so I tried to find a solution today and came across this thread. I was excited until I clicked on the link for the uninstall folder... had an error from bravenet and it wouldn't come up.

So, is there somewhere else I can find the files? sad.gif

I'm sorry, but this thread was in reference to IE7 Beta 2. The same solution does not work for Beta 3.

IF, you tick the box that says "Hotfix Uninstaller" under the Andvanced options you will never be able to remove IE7 Beta 3 from your PC without reformatting. With Beta 2 we could use someone else's Uninstaller folder, as Andy uploaded it for people. But with Beta 3 this cannot be done.

In addition, CCleaner does not know how to handle the cookies, and will clean your IE7 Beta cookies even if you tell it to keep them.

"Please note that this build is intended for technical enthusiasts. Be aware that *I* expect you to be ready, willing and able to reformat your system if things go wrong - therefore, if you come to the groups and say "IE7 killed my machine but I have no backup and can't reformat, I hate Microsoft" you won't be getting much in the way of sympathy from me ;o)

This upgrade to Internet Explorer 7 focuses primarily on bug and compatibility issues and is currently available in English for XP SP2, x64 and Windows Server 2003 SP1 on June 26, 2006. Other languages are to come soon (German, Japanese, Finnish & Arabic).

Uninstallation instructions - these are quite different to what has gone before.

IE7 Beta 3 creates this directory:

C:\WINDOWS\ie7beta3

In that directory is an spuninst folder. Inside that folder is spuninst.exe as well as a very interesting document called spuninst.txt which details exactly what will be deleted and replaced with older copies during uninstall of IE7 Beta 3.

Now, in the past some have offered their own copies of the uninstall directory when others have foolishly deleted their own copies, or third party software has done it for them. But be warned, there is more to removing IE7 Beta 3 than just that directory. A directory called C:\WINDOWS\$hf_mig$ is also edited/created during the installation of IE7 Beta 3, and it is full of various security update folders. The potential for damage if you take somebody else's C:\Windowsie7beta3 and install it on your own system to remove the beta is incalculable. On my system $NtUninstallKB915865$ and $NtUninstallKB904942$ were also created/updated."


Jyn
Beta 2 is what I'm trying to uninstall so I can install beta 3 for the first time. I'm prepared to format if need be, just exhausting all options before I get there.

AndyManchesta
The files are still on there for beta2, I just had a couple of problems with my site yesterday but its resolved now.

Cheers
Jyn
QUOTE(AndyManchesta @ Jul 12 2006, 07:33 AM) [snapback]42916[/snapback]

The files are still on there for beta2, I just had a couple of problems with my site yesterday but its resolved now.

Cheers


Thank you!!
davinci
Thanks AndyManchesta for the IE7 uninstall files. Somebody from microsoft IE7 blog told me that I need to reinstall windows to remove IE7 b2!!!! Micrsoft always scary>...

I think I also lost uninstall files for Gnucleus, P2P network. I haven`t found that yet.
AndyManchesta

Hi Davinci, Welcome the the forum smile.gif

Glad the files helped, Ive had alot of emails asking for other versions recently so there is now files on there for beta2 preview, beta2 refresh and the final beta2 but I don't think they will be needed much longer as I believe the bug has been fixed in Ccleaner. I'll keep the files there for anyone who needs them though as it beats telling people to Reinstall Windows tongue.gif

I don't think Ccleaner would of removed Gnucleus's Uninstaller as this bug was just because of the Hotfix uninstall option but if you are missing files, have you tried to reinstall it on top of itself as it might be able to repair it.

http://www.gnucleus.com/Gnucleus/general/download.html

Andy
baling
Please could someone upload the uninstall files for InternetExplorer Beta 1
\the hotfix uninstaller was deleted after using olld version of CCleaner sad.gif
AndyManchesta

Hi Baling

you will have to try find a site that still has beta1 available to download then it's easy to upload the uninstall files, Im not aware of any site that still has that version.

Andy
jessicact
sorry, I'm hoping someone can help me. I tried to follow your instructions, Andy, and I don't understand what you mean when you instructed me to :"Move the extracted $NtUninstallie7b2pmx$ folder into the Windows folder" I'm not so great with this computer stuff.... I just want to uninstall IE 7 beta 2 and re- download IE 6 I have microsoft XP home edition. I went to "start" and then "run" when cut and pasted what you typed it said "file couldn't be found" or something like that. Any help would be greatly appreciated.
Cheers
--Jess











QUOTE(AndyManchesta @ Apr 17 2006, 12:53 AM) [snapback]36025[/snapback]

Here's a replacement IE7 folder if anyone needs it (Approx 8MB)

$NtUninstallie7b2pmx$.zip
Instructions to remove IE7 using the uninstall command and a list of files Ccleaner removes is here:

IE7_RemovedFiles.txt

AndyManchesta
Hi Jess

The replacement files are really only needed if you used an older version of Ccleaner on the Hotfix uninstaller option as that would of removed the uninstaller file for IE7 Beta, if you havent used an older version then first check the Add/Remove screen for the IE7 entry (Start Menu > Control Panel > Add or Remove Programs) and uninstall it from there if its listed.

If you have removed the uninstaller using Ccleaner then when you try to remove it using the Add/Remove screen it will show the file isnt found and remove it from the list, this is when you will need to replace its folder

There is afew versions of beta 2 (preview. refresh and the final beta2) so it would have to be the same version you have to work correctly, I do have the uninstallers for other versions but this is the most common one that is needed.

First download this file

http://andymanchesta.com/IE7/$NtUnins...b2pmx$.zip and save it to your desktop

right click the .zip file and choose Extract All

this will create a second folder on your desktop named $NtUninstallie7b2pmx$

Right click that folder and choose Copy

Next goto Start Menu > My Computer > C:\Drive > Windows

When the Windows folder opens right click an Empty space and choose Paste

Once that has been copied into the Windows folder goto Start Menu > Run > and copy and paste

"C:\WINDOWS\$NtUninstallie7b2pmx$\spuninst\spuninst.exe"

Press OK and it then should start the uninstall of IE7

Let us know if you have any problems

Andy
Fabio Alexis
Hello guys,

AndyManchesta how can I uninstall IE7 from Windows Vista?
I tried every tips, but nothing work with me.....

thanks for help....
AndyManchesta

Hi Fabio

This topic is quite old so wouldnt apply to the present version of IE7, Have you tried the tips on this page ?

http://www.ie-vista.com/kbase2.html

http://www.ie-vista.com/known_issues.html

If you still cannot uninstall, could you give more details on what's happening when you try using the Add/Remove screen icon or by running the uninstall command ?

Andy
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2009 Invision Power Services, Inc.