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Piriform Forums > Piriform Software > CCleaner Discussion > CCleaner Bug Reporting
max
Failed to initialize properly error

I have cc loaded up fine under my primary user name, I tried to run it (even loaded it again from my secondary user name on the same computer. both user names have administrator privileges, and I get

“Failed to initialize properly error oxc0000022”

any idea why I can not run the program under both names?
DjLizard
That is a security access error.
First, try using Dial-a-fix's repair permissions tool:
1) From the account that CCleaner won't run in, download Dial-a-fix medium. Extract it on your desktop.
2) Launch Dial-a-fix.exe, click the hammer button (Tools) and then double click on "Repair permissions". Wait for it to complete (it takes quite a while), close Dial-a-fix, and try CCleaner in that user account again.

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