QUOTE(hazelnut @ Apr 30 2006, 02:02 PM) [snapback]37043[/snapback]
If you look through the bug reporting and discussion part of the forum, I think even you, Ultimate Pedator, would admit that almost all problems are caused by things like VB errors, and permissions issues.
Other common problems are cookie saving and that old chestnut, the progress bar. None of which come into the catagory you mentioned, registry damage.
Of course there was the recent hotfix problem but this was flagged up very quickly and lots of warnings were issued. A one-off problem.
All in all it's an easy to use program, which is not distructive to the user as are some others. We all like to change our setups now and again, products change, as do our likes and dislikes. However this doesn't mean you should slag off what I'm sure you know deep down is a decent and safe program.
I couldn't agree more.
I personally have been using CCleaner for a long time (way before I ever joined this forum) and I have yet to have an Issues scan remove anything necessary or useful from my registry. Not to mention I put it on every single computer I work on, and on all of those dozens of computers, CCleaner has also not caused any problems at all.
A lot of PC repair groups, such as the one who gave you your information, write their own software for installing drivers or other tasks that they don't feel like manually performing on every computer they work on. I would be willing to bet that if something went wrong on the computers they worked on, it was due to their own cruddy software, and not CCleaner. Either that, or like Andavari said, they're just feeding you a line so that you get nervous about trying to fix computers on your own, that way they get more business form you.
Don't let em' sucker you into wasting your money. Commercial software is definitely not always the best software.