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ajrs
My computer has been slow and my internet explorer browser has been very very slow. I ran through the steps suggested before posting (thank you for the systematic instructions). I ran a scan from webroot and found I had Trojan-dnschanger and 117 other adware/malware. I also oticed that my google tool bar disappeared and I find that when I highlight a word and rightclick it does not give me an option to search on google as it used to earlier. I am new to this and any help is appreciate.

Thanks,

AJRS

Please find below my hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 8:57:30 PM, on 9/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\mx3544mt.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct4_x.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.indiapress.org/pfr/tdserver.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1099004954531
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{01201252-58CF-428A-BB80-E724E10874EA}: NameServer = 85.255.114.30,85.255.112.83
O17 - HKLM\System\CS1\Services\Tcpip\..\{01201252-58CF-428A-BB80-E724E10874EA}: NameServer = 85.255.114.30,85.255.112.83
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

My ewido report is below
---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 8:54:10 PM 9/22/2006

+ Scan result:



HKU\S-1-5-21-1685927933-1582333133-359561344-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CA356D79-679B-4B4C-8E49-5AF97014F4C1} -> Adware.Starware : Cleaned with backup (quarantined).
HKU\S-1-5-21-1685927933-1582333133-359561344-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D49E9D35-254C-4C6A-9D17-95018D228FF5} -> Adware.Starware : Cleaned with backup (quarantined).
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq4F.tmp -> TrackingCookie.180solutions : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq52.tmp -> TrackingCookie.247realmedia : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq53.tmp -> TrackingCookie.2o7 : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq57.tmp -> TrackingCookie.Ad-logics : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqEC.tmp -> TrackingCookie.Adserver : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@adtech[2].txt -> TrackingCookie.Adtech : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq61.tmp -> TrackingCookie.Adtech : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt -> TrackingCookie.Advertising : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq62.tmp -> TrackingCookie.Advertising : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC7.tmp -> TrackingCookie.Advertising : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq63.tmp -> TrackingCookie.Adviva : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq65.tmp -> TrackingCookie.Atdmt : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6A.tmp -> TrackingCookie.Bfast : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6E.tmp -> TrackingCookie.Bluestreak : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq77.tmp -> TrackingCookie.Bridgetrack : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC1.tmp -> TrackingCookie.Bridgetrack : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@www.burstnet[1].txt -> TrackingCookie.Burstnet : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq71.tmp -> TrackingCookie.Burstnet : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq74.tmp -> TrackingCookie.Casalemedia : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq76.tmp -> TrackingCookie.Centrport : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq7A.tmp -> TrackingCookie.Clickagents : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@com[1].txt -> TrackingCookie.Com : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq7B.tmp -> TrackingCookie.Com : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq7C.tmp -> TrackingCookie.Commission-junction : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq80.tmp -> TrackingCookie.Coremetrics : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq6B.tmp -> TrackingCookie.Counted : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq81.tmp -> TrackingCookie.Dbbsrv : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq85.tmp -> TrackingCookie.Doubleclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq90.tmp -> TrackingCookie.Euniverseads : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq64.tmp -> TrackingCookie.Falkag : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq73.tmp -> TrackingCookie.Falkag : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq91.tmp -> TrackingCookie.Falkag : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq92.tmp -> TrackingCookie.Falkag : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq93.tmp -> TrackingCookie.Falkag : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq94.tmp -> TrackingCookie.Fastclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq95.tmp -> TrackingCookie.Findwhat : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq50.tmp -> TrackingCookie.Gator : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq97.tmp -> TrackingCookie.Goclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq68.tmp -> TrackingCookie.Goldenpalace : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq88.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq89.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq8A.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq8B.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq8C.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq8D.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq9C.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq9D.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq9E.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq9F.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA0.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA1.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA2.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA3.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA4.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA5.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA6.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE7.tmp -> TrackingCookie.Hitbox : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA7.tmp -> TrackingCookie.Hitslink : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqA8.tmp -> TrackingCookie.Hitslink : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqAA.tmp -> TrackingCookie.Hotlog : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqAC.tmp -> TrackingCookie.Hypertracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqAE.tmp -> TrackingCookie.Internetfuel : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqB3.tmp -> TrackingCookie.Linksynergy : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqB7.tmp -> TrackingCookie.Mediaplex : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqB8.tmp -> TrackingCookie.Offshoreclicks : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD8.tmp -> TrackingCookie.Onestat : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqBB.tmp -> TrackingCookie.Paycounter : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqBC.tmp -> TrackingCookie.Paypopup : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqBD.tmp -> TrackingCookie.Pointroll : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq7F.tmp -> TrackingCookie.Pro-market : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqBF.tmp -> TrackingCookie.Qksrv : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC0.tmp -> TrackingCookie.Questionmarket : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC3.tmp -> TrackingCookie.Realtracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC4.tmp -> TrackingCookie.Revenue : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq87.tmp -> TrackingCookie.Ru4 : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@serving-sys[1].txt -> TrackingCookie.Serving-sys : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq70.tmp -> TrackingCookie.Serving-sys : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC8.tmp -> TrackingCookie.Serving-sys : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqC9.tmp -> TrackingCookie.Sexlist : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqCA.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqCB.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqCC.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqCD.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqCE.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqCF.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD0.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD1.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD2.tmp -> TrackingCookie.Sextracker : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@adopt.specificclick[1].txt -> TrackingCookie.Specificclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq5A.tmp -> TrackingCookie.Specificclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq5B.tmp -> TrackingCookie.Specificpop : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD6.tmp -> TrackingCookie.Specificpop : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD7.tmp -> TrackingCookie.Spylog : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqD9.tmp -> TrackingCookie.Statcounter : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqDB.tmp -> TrackingCookie.Targetnet : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqDD.tmp -> TrackingCookie.Tradedoubler : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqDE.tmp -> TrackingCookie.Trafficmp : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@trafic[1].txt -> TrackingCookie.Trafic : Cleaned.
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE1.tmp -> TrackingCookie.Tribalfusion : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE3.tmp -> TrackingCookie.Valuead : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE4.tmp -> TrackingCookie.Valueclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE5.tmp -> TrackingCookie.Valueclick : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqE8.tmp -> TrackingCookie.Webtrendslive : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqEA.tmp -> TrackingCookie.Xxxcounter : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqEB.tmp -> TrackingCookie.Xxxtoolbar : Cleaned.
C:\Program Files\Yahoo!\YPSR\Quarantine\ppqEE.tmp -> TrackingCookie.Zedo : Cleaned.


::Report end

My bit defender report is below

BitDefender Online Scanner - Real Time Virus Report



Generated at: Fri, Sep 22, 2006 - 15:15:10


--------------------------------------------------------------------------------





Scan Info



Scanned Files
285212

Infected Files
4








Virus Detected



Backdoor.Litmus.203
1

Trojan.Downloader.JH
1

JS.Trojan.Downloader.IstBar.A
1

Trojan.DNSChanger.Gen
1










--------------------------------------------------------------------------------



This summary of the scan process will be used by the BitDefender Antivirus Lab to create agregate statistics about virus activity around the world.





Thanks again.


rridgely
First thing you need to do is uninstall AVG. Having two Antiviruses can greatly slow down your computer as more often then not they conflict with each other.(is your norton still under license?)

Next I want you to open up superantispyware and go to Preferences> Statistics/logs. You will see a dated log file(or multiple ones). Can you open those up and post them please. smile.gif


ajrs
QUOTE(rridgely @ Sep 22 2006, 08:54 PM) [snapback]50054[/snapback]

First thing you need to do is uninstall AVG. Having two Antiviruses can greatly slow down your computer as more often then not they conflict with each other.(is your norton still under license?)

Next I want you to open up superantispyware and go to Preferences> Statistics/logs. You will see a dated log file(or multiple ones). Can you open those up and post them please. smile.gif



Thanks.My norton is not under license. Should I still uninstall AVG?

I have posted my log under superantispyware.

SUPERAntiSpyware Scan Log
Generated 09/22/2006 at 06:08 PM

Core Rules Database Version : 3090
Trace Rules Database Version: 1119

Memory threats detected : 0
Registry threats detected : 1
File threats detected : 142

Unclassified.Unknown Origin/System
[yaemu.exe] C:\WINDOWS\system32\yaemu.exe
C:\WINDOWS\system32\yaemu.exe

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@a.websponsors[2].txt
C:\Documents and Settings\Owner\Cookies\owner@forums.sexyandfunny[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ascendmedia.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@kiplinger.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.addesktop[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.glispa[2].txt
C:\Documents and Settings\Owner\Cookies\owner@cgi-bin[3].txt
C:\Documents and Settings\Owner\Cookies\owner@cz7.clickzs[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.cnn[1].txt
C:\Documents and Settings\Owner\Cookies\owner@admarketplace[1].txt
C:\Documents and Settings\Owner\Cookies\owner@yieldmanager[2].txt
C:\Documents and Settings\Owner\Cookies\owner@image.masterstats[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.mediaturf[1].txt
C:\Documents and Settings\Owner\Cookies\owner@kanoodle[1].txt
C:\Documents and Settings\Owner\Cookies\owner@vip.clickzs[1].txt
C:\Documents and Settings\Owner\Cookies\owner@dist.belnk[2].txt
C:\Documents and Settings\Owner\Cookies\owner@as-eu.falkag[1].txt
C:\Documents and Settings\Owner\Cookies\owner@sideshow.directtrack[2].txt
C:\Documents and Settings\Owner\Cookies\owner@offeroptimizer[2].txt
C:\Documents and Settings\Owner\Cookies\owner@entrepreneur[1].txt
C:\Documents and Settings\Owner\Cookies\owner@indiads[1].txt
C:\Documents and Settings\Owner\Cookies\owner@icc.intellisrv[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cz8.clickzs[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tacoda[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt
C:\Documents and Settings\Owner\Cookies\owner@20419[2].txt
C:\Documents and Settings\Owner\Cookies\owner@cgi-bin[4].txt
C:\Documents and Settings\Owner\Cookies\owner@clicksor[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.monster[1].txt
C:\Documents and Settings\Owner\Cookies\owner@partypoker[1].txt
C:\Documents and Settings\Owner\Cookies\owner@northwestairlines.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@bellglobemediapublishing.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@42435556[1].txt
C:\Documents and Settings\Owner\Cookies\owner@yadro[1].txt
C:\Documents and Settings\Owner\Cookies\owner@monstersandcritics.advertserve[1].txt
C:\Documents and Settings\Owner\Cookies\owner@clickauditor[1].txt
C:\Documents and Settings\Owner\Cookies\owner@stat.dealtime[1].txt
C:\Documents and Settings\Owner\Cookies\owner@statserver.cricket[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.as4x.tmcs[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adtech[2].txt
C:\Documents and Settings\Owner\Cookies\owner@indextools[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstbeacon[2].txt
C:\Documents and Settings\Owner\Cookies\owner@revsci[2].txt
C:\Documents and Settings\Owner\Cookies\owner@tripod.lycos[1].txt
C:\Documents and Settings\Owner\Cookies\owner@anat.tacoda[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.realtechnetwork[1].txt
C:\Documents and Settings\Owner\Cookies\owner@toplist[1].txt
C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@2883724[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adopt.specificclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@burstnet[1].txt
C:\Documents and Settings\Owner\Cookies\owner@belnk[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cz6.clickzs[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adknowledge[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.cc214142[2].txt
C:\Documents and Settings\Owner\Cookies\owner@anandtech.dealtime[2].txt
C:\Documents and Settings\Owner\Cookies\owner@atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@partner2profit[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.urbandictionary[1].txt
C:\Documents and Settings\Owner\Cookies\owner@gostats[1].txt
C:\Documents and Settings\Owner\Cookies\owner@zipzoomfly.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@entrepreneur.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@mb[1].txt
C:\Documents and Settings\Owner\Cookies\owner@realsexcash[1].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.expedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[2].txt
C:\Documents and Settings\Owner\Cookies\owner@data4.perf.overture[1].txt
C:\Documents and Settings\Owner\Cookies\owner@dowjones.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@20418[1].txt
C:\Documents and Settings\Owner\Cookies\owner@mb[3].txt
C:\Documents and Settings\Owner\Cookies\owner@adopt.hbmediapro[2].txt
C:\Documents and Settings\Owner\Cookies\owner@112.2o7[2].txt
C:\Documents and Settings\Owner\Cookies\owner@dealtime[2].txt
C:\Documents and Settings\Owner\Cookies\owner@traffic-tracker[1].txt
C:\Documents and Settings\Owner\Cookies\owner@e-2dj6wjkyaldpkeo.stats.esomniture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.ft[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.clickadswork[1].txt
C:\Documents and Settings\Owner\Cookies\owner@partygaming.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@bannerads[2].txt
C:\Documents and Settings\Owner\Cookies\owner@stpetersburgtimes.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@microsofteup.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@a.tribalfusion[1].txt
C:\Documents and Settings\Owner\Cookies\owner@britembassy[1].txt
C:\Documents and Settings\Owner\Cookies\owner@m1.webstats4u[2].txt
C:\Documents and Settings\Owner\Cookies\owner@72569526[1].txt
C:\Documents and Settings\Owner\Cookies\owner@data2.perf.overture[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cassava[1].txt
C:\Documents and Settings\Owner\Cookies\owner@sitestats.tiscali.co[1].txt
C:\Documents and Settings\Owner\Cookies\owner@nasdaq.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@e-2dj6wjnyqicpglq.stats.esomniture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@cpvfeed[1].txt
C:\Documents and Settings\Owner\Cookies\owner@bannerads.zwire[1].txt
C:\Documents and Settings\Owner\Cookies\owner@interclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@e-2dj6wgl4opd5sfq.stats.esomniture[1].txt
C:\Documents and Settings\Owner\Cookies\owner@xiti[1].txt
C:\Documents and Settings\Owner\Cookies\owner@buycom.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adv.webmd[2].txt
C:\Documents and Settings\Owner\Cookies\owner@e-2dj6wjlokmd5gbo.stats.esomniture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.tnt[1].txt
C:\Documents and Settings\Owner\Cookies\owner@e-2dj6wjl4knazofo.stats.esomniture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@nextag[2].txt
C:\Documents and Settings\Owner\Cookies\owner@images.indiads[2].txt
C:\Documents and Settings\Owner\Cookies\owner@e-2dj6wjloeod5ebo.stats.esomniture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@cbs.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@creativeby.viewpoint[1].txt
C:\Documents and Settings\Owner\Cookies\owner@e-2dj6wjkyukajihq.stats.esomniture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@metacafe.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.telegraph.co[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cz4.clickzs[2].txt
C:\Documents and Settings\Owner\Cookies\owner@cnn.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adopt.euroclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@clickability[1].txt
C:\Documents and Settings\Owner\Cookies\owner@888[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstnet[1].txt
C:\Documents and Settings\Owner\Cookies\owner@microsoftuk.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@mb[4].txt
C:\Documents and Settings\Owner\Cookies\owner@stats.cricinfo[1].txt
C:\Documents and Settings\Owner\Cookies\owner@anad.tacoda[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.w3counter[1].txt
C:\Documents and Settings\Owner\Cookies\owner@roiservice[2].txt
C:\Documents and Settings\Owner\Cookies\owner@media.adrevolver[2].txt
C:\Documents and Settings\Owner\Cookies\owner@sheffield[1].txt
C:\Documents and Settings\Owner\Cookies\owner@data3.perf.overture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@emarketmakers[2].txt
C:\Documents and Settings\Owner\Cookies\owner@1069174166[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cz3.clickzs[2].txt
C:\Documents and Settings\Owner\Cookies\owner@rotator.adjuggler[2].txt
C:\Documents and Settings\Owner\Cookies\owner@adbrite[2].txt
C:\Documents and Settings\Owner\Cookies\owner@webstat[2].txt
C:\Documents and Settings\Owner\Cookies\owner@1068212774[1].txt
C:\Documents and Settings\Owner\Cookies\owner@tracker.wholinked[1].txt
C:\Documents and Settings\Owner\Cookies\owner@bizrate[2].txt
C:\Documents and Settings\Owner\Cookies\owner@e-2dj6wjnysic5ifo.stats.esomniture[2].txt
C:\Documents and Settings\Owner\Cookies\owner@toplist[2].txt
C:\Documents and Settings\Owner\Cookies\owner@toplist[3].txt
C:\Documents and Settings\Owner\Cookies\owner@toplist[4].txt
C:\Documents and Settings\Owner\Cookies\owner@toplist[5].txt
C:\Documents and Settings\Owner\Cookies\owner@toplist[6].txt
C:\Documents and Settings\Owner\Local Settings\Temp\Cookies\owner@rightmedia[2].txt
rridgely
Actually uninstall norton(all of its components too). No point in having an out of date program. smile.gif I'll help you get some free quality protection programs once we get you all cleaned up.(free year of etrust antivirus and a few others) Keep AVG for the moment.


After you get rid of norton follow the below instructions:

Run Kaspersky WebScanner
  • Please go HERE and click Kaspersky Online Scanner
  • Read and Accept the Agreement
  • You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • If you see a Windows dialog asking if you want to install this software, click the Install button.
  • The program will launch and then begin downloading the latest definition files,
  • When the "Update progress" line changes to "Ready" and the "NEXT ->" button becomes available, please click on it.
  • Click on the Scan Settings button, and in the next window select the Extended database, and click Ok.
  • Under "Please select a target to scan:", click My Computer to start the scan.
  • When the scan is finished, click the "Save as Text" button, and save the file as kavscan.txt to your Desktop, close the Kaspersky On-line Scanner window.
  • Paste kaspersky log onto forum.

Post a new hijack this log, and the kaspersky log. This will let me see if there is anything that needs to be cleaned up. smile.gif
ajrs
QUOTE(rridgely @ Sep 22 2006, 10:34 PM) [snapback]50060[/snapback]

Actually uninstall norton(all of its components too). No point in having an out of date program. smile.gif I'll help you get some free quality protection programs once we get you all cleaned up.(free year of etrust antivirus and a few others) Keep AVG for the moment.
After you get rid of norton follow the below instructions:

Run Kaspersky WebScanner
  • Please go HERE and click Kaspersky Online Scanner
  • Read and Accept the Agreement
  • You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • If you see a Windows dialog asking if you want to install this software, click the Install button.
  • The program will launch and then begin downloading the latest definition files,
  • When the "Update progress" line changes to "Ready" and the "NEXT ->" button becomes available, please click on it.
  • Click on the Scan Settings button, and in the next window select the Extended database, and click Ok.
  • Under "Please select a target to scan:", click My Computer to start the scan.
  • When the scan is finished, click the "Save as Text" button, and save the file as kavscan.txt to your Desktop, close the Kaspersky On-line Scanner window.
  • Paste kaspersky log onto forum.
Post a new hijack this log, and the kaspersky log. This will let me see if there is anything that needs to be cleaned up. smile.gif



Thank you. Your assistance is highly appreciated. I did uninstall norton and then ran kaspersky.

Please see the kaspersky log below:


-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, September 23, 2006 6:14:46 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 23/09/2006
Kaspersky Anti-Virus database records: 224045
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 60586
Number of viruses found: 1
Number of infected objects: 2 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:23:37

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2006-09-22_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Data\settings.dat Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS00451E74-9DA8-423D-9CB8-D29F9349776A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS09906A93-E72C-445A-BB0B-8D5A0A2A8231.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS0A739A1F-EE30-4DB6-876B-4F838BDB5564.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS0C02A669-81DF-46A5-A184-5E6FC8D7D130.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS0F83A672-4E5E-4757-B46A-E00ABA397BFD.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS17441F1B-B277-476E-9BDC-4EDB68B19F6B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS1ED668CF-F8AB-4478-BE9A-779CA0D67FC2.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS1F63D3F0-A984-4C42-96BC-B53CDFD5D7E3.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS1F6614C8-F3AD-4EA5-ADDE-EB5BBF829EBB.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS23D26C89-54A7-4F28-9C9B-925821592FAD.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS271B3D94-0B8A-47A3-A738-92BB48CB2991.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS272BC49C-735A-4FE7-A066-07AF95119F19.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS289B949C-C737-4C19-960F-E3D925051614.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS28F87AF8-6762-48D7-9A2D-9B9FA7EB91BA.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2AB265E1-162F-4D9D-B2F6-DB204289706A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2B6CC960-8850-45EA-9B52-92DC09CD5348.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS2F303CE1-8C49-4174-BEE1-307B84F494C7.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS312946CB-F8F0-4347-913E-C10BEC7BBB31.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS31C40CF8-ADAB-408D-B1D0-06410801B717.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS33D3D972-047E-49C6-8BC2-3F7A0B244BE4.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS38278E6E-5BED-4CBD-A16F-48353A0D568F.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS38FD4CFC-F964-4BCD-A3BA-F0525D663D4C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS38FEB9F8-0EC6-4241-82CA-910C912C1238.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS39EE546E-119D-4E52-8D18-6954E8055359.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3B4087EC-157F-4490-8E05-F1A1F5253F80.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3C5829EE-08A7-484B-A1FB-EEFE93DE4C65.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3DD9F13F-1C39-4A13-A694-4D8349A8712A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3E47C28C-67CE-4DE5-8FE8-EE92A06F081A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3EC04EDB-FD5A-46C7-9CC4-E75C5F9A1159.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS3ED211D2-941F-4204-9598-77D403B6BFE3.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS408FEA03-C33C-47F6-99A9-E480E830BBA1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS41F1E8E4-492E-46AD-BF33-62220DEB0031.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS438CE9A8-2CBE-4AB3-9A29-2C1B2117220F.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS43E10405-CDAC-44D3-B152-456A2EDCF987.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS451410E8-B1FD-44FC-9B65-A0B1963FB507.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS4C35EBB1-2C19-44BA-9E84-0A8E20A259E9.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS4CD58F0D-6520-4349-845C-6E2B15C34FC6.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS4E34C76B-347A-4422-8EB5-C2AEDF46EFD7.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS50952DE7-73D4-46A1-967B-3779A89CE8FA.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS56591269-828B-43F3-9BB3-7E30E02CB359.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS572B3B7A-2424-4361-99A5-9A97BCAA2AC1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS573CB94B-42E8-4147-B7FC-2B06FD287290.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS5B095A1B-3D2E-4F7A-8D1F-D1FD348C942C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS5F663855-303D-4836-9077-984CEEA363A9.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS62E3FDE3-D338-43ED-B1B3-450CE5DF2D9F.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS63652C50-9AD0-4FCD-86C7-1BDF4176E42D.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS67DB18A6-4C9B-4346-9327-A15AFE28E14D.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6858975C-5E40-4833-81E6-B2859828DA30.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6A7A4D3A-3157-4D57-AC98-99BFDD42F4EB.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6CCDE2C1-2FD3-40EB-A61F-6341E81B58CC.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6F921036-320A-44D3-81D3-D648F70168E7.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS6FFB8921-FAB9-4391-A0D6-DD4C289200C2.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS72E867E9-86F8-4332-B5B9-1C6EA9D76355.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS76474E6D-DF5A-4CE1-BA05-7E36B74A8FF6.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS76FD43AD-95CF-4DA0-BE4B-5AFE955D32D5.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS7AD5A430-8C79-4385-AE93-F3BD7156F3EB.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS7B9C9C31-0A17-477A-9E16-8BECA299BDB9.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS7BB57329-31D0-49D5-B0BD-14CC8864F073.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS7E86D0BD-8211-4E0C-ACD6-B06B12841B35.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS8092291E-3C32-498A-834E-F4AAFFA428B9.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS89096360-16D9-4486-8DD5-B0CCDCEDA919.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS8A736265-3915-4A32-99CA-6CD631BEA434.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS8E3A88CA-A863-4F4A-8C79-615E855B8D6A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS8EDDDFC6-29C3-4E9F-A723-66F34E963900.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS93DB7210-21DC-4B4D-983C-C99B0C9ACE2E.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS9B2F6AC1-BD31-400C-B48C-4B672245D3E3.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCS9DE24251-AB7D-4A6D-BE90-B0A1B70C07CA.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSA27CB7AA-92FF-49D7-998E-DBE3AEA770F4.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSA5949937-3BF1-4184-9117-C36BFCEFEF44.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSA6B7EF24-B00E-4580-BF86-65F2E048AC58.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSA81A0A1F-57E0-4082-BDB8-E1AA172CD67A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSA8715F31-B306-44EB-9426-AAFD70D4CFB0.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSA9571BFF-A953-446B-BBBD-0F79B7523E52.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSAA039CD7-70F1-4A9B-BEAC-2A66F8DE2176.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSAA3E4210-D41C-4E5A-BCE8-B10A6438879B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSAD787F02-F856-4FC0-9200-A3563E7CF550.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSAEC0F053-2C93-41BA-8655-1F64E708A7C3.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB09C1C96-3BEC-447A-BDF8-DEB06F420945.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB1FFADAB-E454-41D9-A6EC-CE7EF34C2EC8.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB36E3FDE-061E-4C26-86D8-552C258DDB4C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB4D5E7D0-09C9-4BBA-9DE7-8418AFAADE95.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB6317A9F-2AE8-4DAF-9EFC-F0DF5989174C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB6660FFB-BD1C-49E1-AB2F-C0CA07B9D973.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB93D7E50-6174-4E53-800B-1A03534F5032.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSB9EC619D-EDF6-48D5-86E7-A3EF856BCBD1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSBF3351D7-EDCF-45D0-B534-B0077524C156.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSC3AE00FA-D8B3-4A48-89D6-67D938C46CF7.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSC46551A5-517B-4A57-AA0F-6764E8C4F08B.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSC81ED671-C356-430D-B857-2B5AFC62DC9F.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSCDBDA6BB-B62B-49C6-8092-E031FDC768EF.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD1AE1AF7-6EBA-4AD9-B16C-ABF9F3C8D7C0.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD27F2E0C-60FF-4061-ACCF-FAD93A87FA2C.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD2876468-FC8F-4094-BBD3-C221E4E15A7A.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD2A62D54-24C9-4DD8-AFB5-5155E74A888D.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD2DAEE29-BB67-4AE2-AB3A-F99F1CFCB41E.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD2EA068F-B5B9-4430-921A-2845954A3304.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSD561DC81-0B3E-4AD8-9C99-331DEC1375D7.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSDB2538B0-DB99-4E5B-97B5-DE225AC1E362.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSDFDECD5A-7598-473D-BC36-7E9003812584.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSE3048D33-8164-42B5-8E42-79F614D32FFD.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSE3D0DF77-88A7-42A3-AAA4-B541706CD290.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSEF7A398A-D8CD-47B1-89B6-7809BC879376.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSF082D1A9-015F-4714-BD2B-D6A08E43A1D1.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSF0BA1C7F-A83D-4D5D-B4AD-5C26829EF8B4.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSF2F47B35-CABC-481D-BD8C-55D81146CA48.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSF4DFBEC9-7A64-4D93-9BF0-F83BDD834DB9.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSFBEBC20F-2BF0-4DF2-9941-D75A238416BF.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSFBFE327A-F572-4004-9470-4A4A0B11A0C5.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Application Data\Webroot\Spy Sweeper\Temp\SSCSFFD2C287-4FBA-48A7-AD95-EAEA44A3BE42.tmp Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Application Data\Webroot\Spy Sweeper\Logs\060922091813.ses Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temp\Perflib_Perfdata_d38.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\bf-500.dat Object is locked skipped
C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\conf-100.dat Object is locked skipped
C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\conf-900.dat Object is locked skipped
C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\partner-700.dat Object is locked skipped
C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\subscrip-2000.dat Object is locked skipped
C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\survey.dat Object is locked skipped
C:\Program Files\BigFix\__Data\BigFix\__Local\Tmp\updates-300.dat Object is locked skipped
C:\Program Files\mIRC\backup\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.603 skipped
C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.603 skipped
C:\Program Files\Webroot\Spy Sweeper\Masters\masters.bak Object is locked skipped
C:\Program Files\Webroot\Spy Sweeper\Masters\Masters.const Object is locked skipped
C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst Object is locked skipped
C:\Program Files\Webroot\Spy Sweeper\Masters.base Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{66F23E54-A1A0-4309-B298-096C8FB5561D}\RP1\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{3F5EF2FE-DBC6-4CE4-99DF-A40EC0A4812E}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.






Pleasee see new hijackthis log after the kaspersky scan below:
Logfile of HijackThis v1.99.1
Scan saved at 6:21:50 AM, on 9/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\BigFix\BigFix.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\mx3544mt.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] "C:\PROGRA~1\SYMNET~1\SNDMon.exe" /Consumer
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\RunOnce: [isDeleteMe] "C:\WINDOWS\system32\cmd.exe" /c "C:\DOCUME~1\Owner\LOCALS~1\Temp\isDel.bat"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct4_x.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.indiapress.org/pfr/tdserver.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1099004954531
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{01201252-58CF-428A-BB80-E724E10874EA}: NameServer = 85.255.114.30,85.255.112.83
O17 - HKLM\System\CS1\Services\Tcpip\..\{01201252-58CF-428A-BB80-E724E10874EA}: NameServer = 85.255.114.30,85.255.112.83
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe



rridgely
Sorry for the delay. I've been having some networking problems today. sad.gif
--------------------------------

So the scan came up pretty much clean(it detected Mirc but you probably use that?)
Is your computer acting normal? Any pop ups ect?

If everything seems ok then its time for my promised advice on some good apps. smile.gif
For antivirus you could get this free 1 year offer for etrust ez antivirus:
http://home3.ca.com/SubscriptCenter/MSTrialRegistration.aspx

Then you should go here and read the advice:
http://www.castlecops.com/postlite7736-.html

Pay special attention to the part about Spyware Blaster and a protective Host File. Those two together along with etrust should keep your computer running smooth. smile.gif

If you are noticing problems on your computer still please let me know and we can try a few things to dig deeper. Also you need to reboot as I see a process in your log waiting to be run on a reboot.(norton uninstaller)
ajrs
Thank you for responding. and sorry to hear about your network problems. That can be frustrating.

The machine seems to have improved but a few funny things going on and a few questions.:
1) When I try to shutdown to reboot the machine it shows me that there is a program/process called c:/programs/google/google toolbarnotifier/followed by some numbers that is running and it cannot end it. So I have to say end now and then it closes. I have never had this before. I also noticed that when I do have my google toolbar the space next to search is of a pale white color. Also, I seem to have lost the option of rightclick on text and doing a google search.

2) On startup it takes time to load. The first time I open an ie window it takes for a while. Next window is very quick

3) I unistalled the spysweeper scan I had as it seemed to slow things down. Should I uninstall superantispy software too.

4) Should I uninstall AVG too before getting the etrust product.

5) Also, do you think the trojan dns-changer is eliminated?

6) Another odd problem that I have seen with the computer over the last few weeks/mths is that it overnight stopped allowing downloads of pics from my camera to the machine. It says I have a missing dll file which interefers with downloading the pics from my digital camera on to the machine. I tried to uninstall my camera drivers and reinstall and it would not go through. I have not checked today to see if this problem exists. Could this be due to the infection?

7) How do I check to know if my system is clean?

Thank you for your help. I am so glad to have your advice.
DJpailo
well for number 4) If your buying e-trust then you don't need AVG. You should only ever have one anti-virus on your computer.
rridgely
QUOTE(ajrs @ Sep 24 2006, 02:40 AM) [snapback]50116[/snapback]

Thank you for responding. and sorry to hear about your network problems. That can be frustrating.

The machine seems to have improved but a few funny things going on and a few questions.:
1) When I try to shutdown to reboot the machine it shows me that there is a program/process called c:/programs/google/google toolbarnotifier/followed by some numbers that is running and it cannot end it. So I have to say end now and then it closes. I have never had this before. I also noticed that when I do have my google toolbar the space next to search is of a pale white color. Also, I seem to have lost the option of rightclick on text and doing a google search.

Sounds to me like your google toolbar could just be corrupted. I would uninstall it and reinstall it and see if that helps.


QUOTE

2) On startup it takes time to load. The first time I open an ie window it takes for a while. Next window is very quick

It might just be that your computer hasn't fully booted all the way when you first clicked IE. You could also try and see if cutting down on your boot up processes helps. I can recommend a few things that you could delete from start up if you want and see if that speeds you up. smile.gif (post a new hijackthis log if you would like me too do that)

QUOTE

3) I unistalled the spysweeper scan I had as it seemed to slow things down. Should I uninstall superantispy software too.

Completely up to you. I would recommend you keep it however and run a scan with it every once in a while. The free version doesn't have any real time protection so it shouldn't be slowing you down any.

QUOTE

4) Should I uninstall AVG too before getting the etrust product.

Yes

QUOTE

5) Also, do you think the trojan dns-changer is eliminated?

Yes, I think it was more then likely removed by one of the scanners that you ran.

QUOTE

6) Another odd problem that I have seen with the computer over the last few weeks/mths is that it overnight stopped allowing downloads of pics from my camera to the machine. It says I have a missing dll file which interefers with downloading the pics from my digital camera on to the machine. I tried to uninstall my camera drivers and reinstall and it would not go through. I have not checked today to see if this problem exists. Could this be due to the infection?

I don't think that was caused by the infection.(possible but not likely)
What is the name of the dll?

QUOTE

7) How do I check to know if my system is clean?

If you don't notice any pop ups or strange things happening. The Kaspersky scan came back clean so I'm comfident that your computer is OK.
ajrs
My computer seems to be working far better. It does look like the problem with not being able to load pics from camera is not linked to this issue. My start-up process still is long and I have posted my hijackthis log. Thank you for your patient assistance and getting my computer back.

Logfile of HijackThis v1.99.1
Scan saved at 8:31:40 AM, on 9/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\mx3544mt.slt\prefs.js)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe"
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct4_x.cab
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.indiapress.org/pfr/tdserver.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1099004954531
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{01201252-58CF-428A-BB80-E724E10874EA}: NameServer = 85.255.114.30,85.255.112.83
O17 - HKLM\System\CS1\Services\Tcpip\..\{01201252-58CF-428A-BB80-E724E10874EA}: NameServer = 85.255.114.30,85.255.112.83
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

DJpailo
Well, you can disable yahoo messenger from running at sartup by openeing it up and checking the options. I would also recommend uninstalling either winAmp or Quicktime player because really one is enough tongue.gif

How much RAM do you have?
rridgely
What are the specs of your computer?(amount of ram, processor speed)

Do you have an ipod/use itunes? Or do you use winamp?

Do each of the below and your computer should start a little better. smile.gif

1. Defrag your hard drive. If you don't know how to do this just ask and I'll write it out. smile.gif

2. Open up superantispyware go to preferences and uncheck "start when windows starts".

3. Open ewido and go to shield and choose to disable it.(this is just a trial anyway)

4. Next uninstall real player. Its pretty bloated and loads at start up. Instead download real alternative here:
http://www.free-codecs.com/download/Real_Alternative.htm
(in the installer choose to use media player classic)

If you don't use itunes then do the same for quicktime and itunes and get quicktime alternative here:
http://www.free-codecs.com/download/QuickT...Alternative.htm

(these will allow you to play all content that requires quicktime and real player without needing the bloated players or their running processes.)

Also uninstall viewpoint media player from add/remove programs in the control panel.(its useless)

Do all that and your computer should run a bit faster. smile.gif
ajrs
QUOTE(rridgely @ Sep 25 2006, 04:14 PM) [snapback]50291[/snapback]

What are the specs of your computer?(amount of ram, processor speed)

Do you have an ipod/use itunes? Or do you use winamp?

Do each of the below and your computer should start a little better. smile.gif

1. Defrag your hard drive. If you don't know how to do this just ask and I'll write it out. smile.gif

2. Open up superantispyware go to preferences and uncheck "start when windows starts".

3. Open ewido and go to shield and choose to disable it.(this is just a trial anyway)

4. Next uninstall real player. Its pretty bloated and loads at start up. Instead download real alternative here:
http://www.free-codecs.com/download/Real_Alternative.htm
(in the installer choose to use media player classic)

If you don't use itunes then do the same for quicktime and itunes and get quicktime alternative here:
http://www.free-codecs.com/download/QuickT...Alternative.htm

(these will allow you to play all content that requires quicktime and real player without needing the bloated players or their running processes.)

Also uninstall viewpoint media player from add/remove programs in the control panel.(its useless)

Do all that and your computer should run a bit faster. smile.gif


Thank you. I am all set. Appreciate the wonderful support smile.gif
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