Firstly, I've used CCleaner on my Desktop, for over a year, and it always works a treat. Secondly, I've started using CCleaner with my new Acer laptop - it's a nightmare!! It basically removes all of the restore points from System Restore when it runs. A colleague of mine, who installed CCleaner on his Acer laptop, experienced the same problem. Is this only a problem with Acer laptops, or has anyone else had the same thing happen with their laptop? Is there a remedy? Please help, thanks.

welcome to the forums TJ
im doubting that its Ccleaner but i could be wrong.
go to system restore and make sure you have it set on at least 7% that system restore can use.
if they are still being deleted, uncheck "temporary internet files" and see if that works.
did this happen with the previous versions or just this latest one?
you said you've been using it for a yr..

Hi, and thanks for the welcome.
My System Restore is set at 12%, and it has retained all of the restore points made after I uninstalled CCleaner from my laptop, yesterday morning. I'm only using the newest version on my laptop (which is also new), but have used CCleaner on my desktop for over a year with no problems. I guess I could try setting up a new restore point on my laptop and then installing CCleaner, uncheck "temporary internet files", and give CCleaner a run, per your suggestions. Do you think it would be worthwhile?

i think that Ccleaner is worth while itself.
it doesnt even take that long to set up
if that doesnt work, you could uncheck everything and then check one at a time and see if it deletes the points and which option does it.

Good idea. I'll give it a go. Thanks.