Hi, Yesterday I clicked on my "Issues" tab and checked my registry. I did the backup before I took some things out and now it won't let me restore them? Can someone please help me to put them back please. Many thanks and God Bless.

CCleaner puts a backup registry files of the changes it commited to the registry in the a file located in the "My Documents" folder.

Open "My Documents" there you will find the .reg file, you just double-click it and it will ask to merge into the registry.

If you're talking about double clicking the backup .reg files not working you can restore them using regedit by clicking
Start > Run > Type in: Regedit
then in Regedit click File > Import > then browse to the location of the .reg file

I have tried the merge way of restoring and also double clicking on the red. file and both times I get the followin message:

Registry Editor "Cannot import C:\Documents and Settings\Art\My Documents\cc_20061013_1225.reg:Error accessing the registry."

What shall I do now?

Are you on an admin account?

No, I don't think so. I just simply downloaded the free version.

Well you're going to have to enable Admin rights on your account then which can be done in the Control Panel > User Accounts

I am having same problem as Artic is having. I am loged on as Admin. Can not get reg file in my documents to merge. I get the same message as Artic. I have tried going to my documents and right clicking and then merge. When I try regedit, I too get the same message. Any other ideas. I have lost my passwords for websites.

That comes from cookies cleaning. Go to Options | Cookies, and move the cookies you want to keep (userid/passwords of websites) to the right side.

Moving the cookies to the right side is good. I still need to restore the reg file that is my backup to my regeister.

Has being unable to restore the backup reg file been an issue for other. I would really like to restore and don't want to run ccleaner again until I do.... Any one got help... please