Help - Search - Members
Full Version: Did Ccleaner kill MS critical updates?
Piriform Forums > Piriform Software > CCleaner Discussion > CCleaner Bug Reporting
hbm55
I installed Ccleaner on two WXP SP2 computers. This was in October (v1.33.382) and have used the default installation settings to run and clean the machines - internet (ie6) all but autocomplete forms; WExplore: all; System: all. Everything runs great and fast!!!

However, my windows automatic updates failed to work about the same time for both computers - last being Sept. 25 - and manual updating fails. The first messages were: “Error Code: 0x80004005 (can't update windows)”. Now: [Error number: 0x80072EFD] is the error message. The MS knowledge base and forums is pretty non-helpful, and I'm currently wading through the MS support process.

There is no info for "windows updates" search on this Ccleaner forums. Does anyone have any suggestions? I would like to restore critcal updates AND keep Ccleaner.

Thanks,
Bruce
JDPower
Not sure if CCleaner caused it but to attempt to fix it download Dial-a-Fix from here:

http://wiki.djlizard.net/Dial-a-fix#Download_Dial-a-fix

After downloading it, double click the it to open it, tick the 'Fix Windows Update' box and click 'Go' smile.gif
Andavari
It could also be malware related as some of them could disable Windows Updates. The only way to find out would be to post a HijackThis log in the HijackThis log forum area.
hbm55
QUOTE(JDPower @ Dec 1 2006, 08:22 PM) [snapback]56262[/snapback]

Not sure if CCleaner caused it but to attempt to fix it download Dial-a-Fix from here:

http://wiki.djlizard.net/Dial-a-fix#Download_Dial-a-fix

After downloading it, double click the it to open it, tick the 'Fix Windows Update' box and click 'Go' smile.gif


Thanks for the lead, JD. I tried "DAF" (Dial-a-Fix) with no success. Did the default "Fix" option. The same error was returned after running DAF and then trying to use Windows Update. I even turned off auto updates to see if manual update would work. This is a stubborn glitch.

I am pretty convinced that CCleaner was involved. If I recall, the older machine had about 200Mb of "clutter" removed the first time I ran the program.

I'll try Andavari's suggestion, also - second reply.

Bruce


This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2009 Invision Power Services, Inc.