I just downloaded and installed CCleaner after seeing a recommendation for its use. The download and install appear to have completed successfully but I can't run the program. I've tried clicking on the desktop icon, clicking on the item in the Start menu and clicking on the file from Win Explorer and none of those methods will start the program. Should I uninstall and start over?

Thanks

where did u download it from?maybe re-download and re-install it?
or try this
go to start,go to run,and type CCleaner,press ok and it shud pop up.that work?

u dont have a firewall or a process guard stopping it from running?id say a reinstall will work fine

Hello JCK and welcome to the forum


When you download from the site, make sure you press save and not run.

Also read this

http://forum.CCleaner.com/index.php?showtopic=5739

I downloaded from filehippo which I think is the main site. I did uninstall and reinstall but it still does not run. Going to "run" and entering cclenaer did not work either. I'm currently only using winxp firewall. Don't know about any oter "process guard"????

I did use save and not run.

I also downloaded the VB file referenced in the link above, extracted the file and tried to run it. When I ran the file I got the following error: error registering the OCX C:\windows\system32\MSVBVM60.DLL

strange,the run thing shud have worked.you downloaded the version for win xp rite?really not sure why it wont run for you

JVK

Uninstall CCleaner, install the visual runtimes and then install CCleaner. Re-boot inbetween

Hopefully this should work