I clicked EVERY SINGLE THING SEPARATELY and my CCleaner crashed on every single one. Should I uninstall and reinstall to see if this is a fix?

Sorry - I'm an idiot - I figured it out by reading the post right before me. Sorry to bother!

Small bug in CCleaner:


Following the pressing of "Analyze" (see below),



it says "Removed Cookie: [ url ]" when it hasn't removed anything. (see below)

v1.36 is however an older version, time to update:
http://www.CCleaner.com/downloadbuilds.asp

The bug exists in the newest version as well... (see below)

I'm not so familiar with english language, but really can't understand how this
may be considered a bug. There are two strings in headers:

"xxMB to be removed"
and
"Note: No files have been deleted yet"

In English, when you say something is "to be" done, it has not happened yet. It will happen in the future.

When you say "to be removed," nothing has been removed yet, but something may be removed in the future.


When you click "Analyze," it says "... to be removed," but it says "Removed Cookie: [ address ]." In that context, the cookie has already been removed, when nothing has happened yet.

That is the bug.

Same thing as well in italian language.
But in my opinion is very difficult misunderstand what's happening, since:

1) The user knows that has pressed the "Analyze" button (and not the Run one)
2) There is a warning that says "xxMB **to be** removed"
3) There is another note that says "Nothing has been removed yet".

IMO is enough for avoid any misunderstanding :-)

I understand perfecly what you mean, but since the two processes, Analize and Run,
are using i suppose the same "routine", i think would be a complication for developers
give future and past to the word "remove".

The point is, Whiteshark, that it is currently a complication for me, albeit a very small one, but one nonetheless.

I'm sure all bugs are complications for developers. That's why they're developers, so they can fix problems =)

well, new version again, alright cool. i have to tell that i'm using CCleaner since like late 1.2x versions, and have never had a problem with it...until now. With CCleaner 1.39.502 under Vista Enterprise x64 (6.0.6000), it's one thing that CCleaner still won't recognize Vista properly, just as "MS Windows 64 bit" (thought it's quite a nuance to be fixed in this next release, but maybe I was wrong?); but every second time i click on "run cleaner" after an analysis, the prog simply exits instead of starting to clean. Anyone else having this problem, or is it just me? Just thought I'd let you guys know, so you can look into it...

I'm having the same issues. I just installed 1.39 a few minutes ago. Have also used CCleaner for a long time without any major problems until today.

When I scan for issues it runs fine but when I "run cleaner" it shuts down, plus it disconnects my internet connection. Any suggestions?

I downloaded and installed the basic version. No google toolbar.

Someone els problems with SECURE FILE DELETION?
If i chek secure deletion, CCleaner close automaticly.(crash)
Normal file deletion works fine.
Windows XP Pro.
CCleaner v 1.39.502


Sorry for my bad English.

i there,
have exactly the same problem since version 1.39. If i choose "Secure Delete" CCleaner chrashes. With v1.38 everythings fine. I use Windows XPpro. Would be fine, if there is a solution.

Stephan

Download the newest version (released today): http://www.CCleaner.com/download/builds.aspx

This 1.40 is the same version i tried before. As i said, got the prob since version 1.39. I tried the 1.40 5min ago again and the prob is the same. Maybe it has to do with "custom files to delete and folders to empty". Because, when i use CCleaner just a few minutes after clothing firefox it works without crashing. But when there is more "crap" to erase CCleaner crashes during cleaning.

Don´t know. But i will test this. thx for repley

Stephan

Hello!

Not sure if this is a bug really, but still reporting you. Well, CCleaner seems to show the total size of deleted files incorrectly, when clicking an "analyze" button and "run cleaner" button afterwards. The results are just different. After analyzing CCleaner shows one value, while after cleaning it shows another. And the second values is often much bigger than the first one.

This "bug" doesn't seem dangerous, rather an annoying one. It's just all about not knowing how much space will be freed exactly after the cleaning, 'cause the analyze functions works with some kind of faults.

Hope, you'll fix it in the further versions of CCleaner, 'cause your proggy is just wonderful!

Respect!

p.s.: I'm using Windows Vista Home Basic RUSSIAN (build 6000), Intel Core 2 Duo, GeForce 7950 GT, etc.

Hi,
My CC v.1.40.520 did'nt clean AVG 7 Free $history folder. The box in Cleaner/Application/Utilities/AVG7 is checked.
I discovered wrong path for $history folder in winapp.ini:
FileKey3=%allusersprofile%\Application Data\Grisoft\Avg7Data\$history|*.*
The right path is:
FileKey3=%allusersprofile%\Application Data\Grisoft\Avg7Data\avg7upd\$history|*.*
It works.
Thanks for your attention.

I'm experiencing a similar problem. For example, right before I came to this forum, I had CCleaner do a run:

To Be Removed: 51.4MB
Removed: 814.5MB

I've also noticed that during "Analyze", CCleaner is not(?) doing an analysis of the custom folders I have set up for deletion. However, in the few folders I do have set up, there was not 750MB of data (for the previous example).

I am using CCleaner 1.40.520 and WindowsXP Home.

Ihave CCleaner set up to do a 7-Pass secure file deletion.

As far as checkboxes go, I have the "default" boxes that are established when CCleaner is installed, and I also have "Custom Files and Folders" checked.

I opened a thread here
http://forum.piriform.com/index.php?showtopic=10642

Don't know if it's a bug or not.

Have Windows Vista. Will not "fix" any issues when you run the Issues part of Ccleanr.

Right click the CCleaner shortcut, click Run as Administrator.

Welcome to the forum.

Just downloaded latest version from File Hippo V.1.41.544 and run a test on the 'Cleaner' settings. I run Cleaner and it runs for around 2/3 seconds and then shuts down having done nothing. Analyzer runs and finds problems. Cleans them.
Run issues and all is ok,( except it took perhaps 5 passes to get shot of all problems.)
Running before was all AOK.
System is XP on a AMD Duron XP2400+ 512Mb ram.

Just checked agin after restarting system JUST in case, still same, checks for problems, even prompts me to close Firefox. I run the cleaner and bar gets to around 40% and drops out?

Didn't find a Bug reporting thread for "v2.00.475 (BETA)" so I'm posting in here...if it needs to be moved to another thread, (moderators) please move this post to it's proper place.

Bug that I've noticed is that always when I run CCleaner, it somehow wipes out all the definition files from Avira AntiVir Personal Classic Edition. After a reboot, I have to run the update for my anti-virus program to keep it updated. I believe it always updates 22files from the Avira update server. Is there a solution to this other than removing the check mark from the Utilities section? Any suggestions will be appreciated. Mahalos in advance.

C'mon guys!! Still trying to fix this and no feedback yet?? STILL crashing out and just wondering what best to do????

The lastest verison "2.00.500" automatically installs Yahoo ToolBar even if you uncheck on the install screen. Did this on my XP Pro and Vista Prem machines.

For the first time ever I have a problem. 2.00.500 is not cleaning Temporary Internet Files in IE7 at all. XP / SP2

Hello, I have a problem for the first time also. I have been using this fine program for at least 2 years, so that ain't bad! Anyway, with the latest version i appear to have a memory leak or something. when i use the cleaner as i always have, the progress bar keeps sweeping from left to right and eating memory until everything slows to a crawl and it still doesn't complete! the previous version would complete in about 1 second! i will go back to the previous version until something is resolved; thanx for the best cleaner on the market!

EDIT: Oops, never mind! Tried re-downloading and installing again and it works fine! A thousand pardons....

Newbie here not sure if its in the right place.

I just updated today to 2.00.500 and I find my Recently Typed URLs have been deleted. I have the box unchecked. I never changed anything and always updated the usual way and never had a problem. I rely on my typed URLs.

I have also noticed my Cookies disappear, I just had to replaced all my cookies to keep. What happened. Bug?

Running Windows XP pack 2 and IE.7

I'm running Vista Ultimate 64-bit, and 2 items in the issues cleaner wont be cleaned. I clean them, but then I run the scan again, and the issues appear again. Please fix this!

With version 2.00.500 the registry cleaner is not functioning properly. When I scan for issues the system hangs at 19%. I have closed the application and tried again and it seems to keep hanging at 19%. When I cancel the scan the program freezes and does nothing and I must close via a right click to the taskbar in windows. Upon retry I have the same issue. Very buggy version.

Im Not Official but try this
Go to here and download this version and see if it works
If it does
Its a bug In V 2.0.500

It works (Temp Internet Files that is). I've dumped the the latest version until they fix this. Can't understand what they've done to mess this up after years of successful cleaning...

After use of CCleaner 2.00.500 I can't get Outlook 2007 to open links in IE7 with Vista Ultimate 32 bit. I've selected all Cleaner options.
Is this a bug, or should I turn off one off the options?

As of CCleaner 2.00.500, I seem to be having an issue after updating to this version where if I attempt to actually "Fix" one or all registry issues, the buttons do nothing. About 5 minutes before updating from version 2.00.4xx, I ran the same registry scan and all issues were fixed successfully, but after updating the buttons are clickable, but have no action present when pressed. The cancel button works fine, and if you choose to "Fix" all selected items, the dialog still pops up asking you if you are sure you want to do this, but after that nothing happens.
I'm going to take a guess and say that CCleaner's new skin may have bugged the buttons for this section of the code, or that the programmer(s) re-coded the button section and forgot to fix them, but either way it seems to be happening every time. If anyone can test this and report back in case it's a single- or multiple-person issue, that would be greatly appreciated.

Specs, (if needed for debugging hardware-related issues):
Microsoft Windows XP Home Edition With SP2 (Version 2002 Dell OEM) with latest updates
768MB RAM @ 333MHz
ATI/VisionTek Radeon X1300 PCI
Samsung HD300LD 300GB E-IDE Hard disk drive
Intel Pentium 4 Prescott @ 2.8GHz (No HT Technology/Single Core)

I have not yet tested this on my Microsoft Windows 95, 98, or Vista Ultimate installs, so I can't guarantee either way if this is XP-Only or Windows-related in general.

Same here.....v1.41.544 works fine

I have CCleaner setup to auto run at startup. I have received this error message for 5 days:

Microsoft C++ Exception


CCleaner v2.00.500
MS Windows XP SP2
Intel Pentium 4 CPU 2.40GHz
1.0GB RAM
GeForce4 420Go


IT=4
ID=-1
PR=
DA=
RK=
RU=0
CK=0
SK=Cookies
VK=
VA=
CR=0
PF=0

I know this has been reported elsewhere on this board, I don't know if it needs to be mentioned in this discussion to get fixed, so...

The new version of CCleaner works great on my XP machines, but not on my NT4 Server machine. (The old version worked fine under NT4 Server.) When I try to run it under NT4 Server, the new version doesn't run, instead it says:

"The procedure entry point Process32First could not be located in the dynamic link library KERNEL32.dll."

Not a big bug, but the exe shows in the properties version 2.1.0.507. If I'm right this should be 2.0.1.507.

Why do CCleaner not clean index.dat

I'v tryed out this:

http://soft.em-tnt.com/ids_overview.php

Or try one of this two programs to show you this private info:
Index.dat Analyzer
Index.dat Suite

Note that the index.dat files are locked in use by Windows and can only be cleaned at a reboot and CCleaner marks them to be cleaned if you select to have them cleaned.

I am running version 2.01.507 and everytime I try to run it I get box come up telling me that 'An Unexpected error has occured.. Error Description: Microsoft C++.

Ok thanks

Never posted to a forum before. Sorry if there are mistakes. Installed the latest version of CCleaner. The Tools app isn't functioning. Neither the delete software tab nor the startup tab populate. Any idea what could be causing the problem? I am using Vista Home Premium OS.

I think the latest version should be pulled until the worse of the bugs is fixed. This one really seems buggy and causing alot of issues. I didn't even run it because I read about the cookie bug issue in time to not lose all my cookies.. Now that would of really upset me if I had lost all them cookies.

I have installed the latest version 2.02.525 and it now will not secure delete on any of the secure file deletion settings the bar just keeps moving with no end even after 30 minutes.

It works fine on the normal file deletion and all other items work ok.

Is there anyway of reinstalling the previous version which did work? As I didn't keep a copy.

My comments for the strange translation in Japanese => Deleted...

Rundll32.exe not close properly, sometimes.

Sometimes this occurs, in others not.

I use WinXP SP2 with all patches, without antivirus.

Please, check it.

I still have the resize bug issue...

WINDOW_HEIGHT=728
WINDOW_LEFT=0
WINDOW_MAX=0
WINDOW_TOP=-2
WINDOW_WIDTH=1027

the value -2 causes CCleaner to reset the window size back to it's small default window.

Excellent program! Question: How can I prevent CCleaner from deleting my Quick Launch toolbar in XP and the order of the programs on it? The toolbar is not actually deleted, but needs to be reselected but then the program order is gone.

I tried excluding C:\Documents and Settings\[User]\Application Data\Microsoft\Internet Explorer\Quick Launch - but this does not solve the problem

thanks