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smilingralph
When clicking on links in program i.e online help or get updates now CCleaner sites open in both IE7 and Firefox. Firefox set as default browser. Using Windows XP service pack 2 with all updates. Firefox 2.0.0.3, CCleaner 1.39. Reinstall of CCleaner had no effect. Thanks in advance.
rridgely
Its your default browser set up thats screwy. Try this:
Open Internet Explorer and set it to the default browser. Then close IE and set firefox as default again. Let me know what happens. biggrin.gif
smilingralph
Thanks rridgely for the quick reply. Tried your suggestion, set IE7 as default browser, closed and reset Firefox as default. No change both still open when clicking link.
rridgely
Wow, thats odd. huh.gif
Try setting IE to default and then click the link. Does only IE open?
smilingralph
With IE7 set to default. Only IE7 opens huh.gif
rridgely
So it has to be something up with setting firefox with default.
The only problem is that I don't know whats wrong. tongue.gif

You have all of the available windows updates right? Make sure that you do and if not see if that fixes it.
If not then try the below.

Go to start run and enter:
firefox.exe -silent -nosplash -setDefaultBrowser

Let me know if only firefox opens.
smilingralph
Had all updates so I tried your second suggestion. Links now only open in Firefox. Hooray! Thanks for the suggestion. rolleyes.gif
rridgely
Awesome, thanks for posting back. Nice to know it worked just in case anyone else has this problem. smile.gif
smilingralph
Then things got really weird. Your suggestion worked, but only once. Every time after IE7 and Firefox both opened. Based on your suggestion to include "-nosplash" in the run command, I disabled a Firefox extension which added a splash screen to Firefox. Bingo! CCleaner links open in Firefox 100% of the time now. Strange but true. Thanks again rridgely biggrin.gif
rridgely
Weird, what is the name of the extension? (for future reference. biggrin.gif)
smilingralph
Splash 1.2.2
JDPower
QUOTE(smilingralph @ Apr 18 2007, 05:38 AM) [snapback]68751[/snapback]

I have that and it causes no problems, strange. Might be worth letting the extensions developer know about this in case its a bug.
smilingralph
QUOTE(JDPower @ Apr 18 2007, 02:43 PM) [snapback]68799[/snapback]
I have that and it causes no problems, strange. Might be worth letting the extensions developer know about this in case its a bug.

Done. Thanks to all. biggrin.gif
smilingralph
In researching another problem, found that this was not problem with Splash or CCleaner but known bug in Firefox. http://kb.mozillazine.org/Windows_error_op..._file_-_Firefox fixed the problem. Kudos to rridgely who recognized it as Firefox default browser problem. rolleyes.gif laugh.gif
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